Night Assistant

1 week ago

Liverpool, United Kingdom The Liner Hotel Full time

To oversee the Hotel during the hours of 11pm and 7am as part of the Night Team. This multi-purpose role is an essential part of Hotel Operations to ensure the safety, security and seamless shift from Night to Day.

**Front Desk**
- Take-over from the Late Receptionist and Duty Manager and receive any handover notes
- Complete remaining check-ins offering all guests a warm and friendly welcome.
- Respond to guest requests and ensure they are dealt with efficiently and professionally to ensure the guests suffer minimum disruption during their stay.
- Provide a Night Drinks service to guests
- Complete all front desk and end of day procedures as detailed in the Night Brand Standards
- Handover to the Early Receptionist and complete a handover ensuring any issues are resolved / communicated.

**Safety & Security**
- Take responsibility for all aspects of safety and security during the Night Shift
- Ensure all Safety & Security procedures are followed in line with the Night Brand Standards
- Ensure all hotel departments and areas are locked down safely and securely.
- Be able to identify any major safety issues i.e. gas, electrics, leaks and be able to react accordingly.
- Be able to safely evacuate the Hotel in the event of a fire / emergency and follow the correct evacuation guidelines.

**Meeting & Events**
- Review the weekly function sheets and ensure all set-ups and preparation are completed as detailed.
- Ensure all set-up and presentations are completed to the Meeting & Event Brand Standards
- Ensure daily communications and handovers with the Meeting & Events Team remain consistent to prevent any issues occurring.
- Completing cleardowns and re-sets of all Meeting & Event spaces.

**General Duties & Cleaning**
- Support the Food & Beverage Team end of shift procedures - locking areas, switching off lights and air con units, collecting glasses and leaving areas ready for the next day.
- Clearing items from Hotel corridors / public areas and returning them to their correct location
- Cleaning and maintaining the Hotel front entrance on a daily basis following the cleaning procedures provided.
- Cleaning both front of house and back of house areas and any other cleaning duties required.

**Job Types**: Full-time, Permanent

Pay: £23,795.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Free parking
- On-site parking

Work Location: In person

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