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Key Account Administrator

2 weeks ago

Loughborough, United Kingdom Clymac Ltd Full time

Founded in 1992, Clymac supply and maintain life and property safety systems throughout the UK, with a client base spanning across the public and private sectors. Our mission is to have a positive impact on our customers, staff and the wider world, which we strive towards every day. A strong team ethic runs at the core of our business, founded upon a desire to help each other whilst being confident in our individual capabilities. We are looking for bright, enthusiastic people to join our team and become part of Clymac’s continuing evolution.

There is an opportunity to join our team service team as a Service Administrator.

The role:
As an service administrator you will be accountable for:

- Monitoring numerous customer specific inboxes
- Maintaining customer web based portals
- Uploading of worksheets, invoices and quotations
- Resolving queries
- Point of escalation
- Monitoring of service level agreements
- Be able to multi task
- Excellent attention to detail
- Be friendly and approachable
- Tackle issues with a positive attitude

Benefits of working at Clymac:
A welcoming and nurturing atmosphere
- Collaborative, open plan office
- Flexible hours
- Fantastic training & development programs, with many opportunities for growth and progression
- Part of a vibrant and supportive team
- Complimentary food & drinks

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£23,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free parking
- On-site parking
- Sick pay
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Reference ID: AP01/05