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Mental Health Sanctuary Case Worker

3 weeks ago

Cardiff, United Kingdom Platfform Full time

To provide social, emotional, and practical support to people experiencing challenges with their mental health and emotional well-being. The Sanctuary’s aim is to provide a safe, welcoming place where people can go outside of normal working hours, instead of A&E or other urgent services. People can access support at the point of crisis within a quiet space away whilst receiving face-to-face support following a robust recovery model.

The service will operate 365 days a year predominantly between the hours of 5pm-1am. Shifts will be on a rota basis and will involve caseworkers carrying out telephone and face to face assessments upon receiving referrals from the health board/statutory services. There is the expectation for staff to be flexible and potentially work between the hours of 12pm-8pm. There will also be optional overtime opportunities available. Staff will have the support of a 24hour Management On-Call system.

An enhancement will be added to **unsociable hours**, of £1.25 per hour, from 22:00 to 07:00

The support will be expected to be in line with Platform’s values.