Customer Administrator

1 week ago


Bournemouth, United Kingdom Nationwide Building Society Full time

On behalf of **Nationwide,** AMS are seeking an **Administrator** for a **12 month contract**, with the **possibility of extension or permanency**, working within our **Nationwide Building Society Office in Bournemouth, Richmond Hill, BH2 6EP**

Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch network in the UK.

**What makes us different**

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, _but we’re not a bank_. As a building society, we’re owned by our members - that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose:

- **Banking - but fairer, more rewarding, and for the good of society.**_

As champions of the mutual way, we challenge the financial sector status quo. We don't see customers as the engine of our own profit. We work on behalf of them. Always there when they need us. Supporting them and their lives.

When you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about customers, you're one of us. An advocate for positive change.

**We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide.**

**What you’ll be doing**

**About you**

We’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse.

What’s the **essential** and **measurable** experience and skills required to do this job?
- Follow standard processes and procedures, adhering to company policy
- Manage a high workload on a daily basis
- Ensure compliance
- Work towards maintaining high performance with a combination of productivity and quality
- Work well within a department to complete multiple requests for customers
- Attention to detail and data accuracy is essential
- Make outbound calls to customers to discuss process requirements and procedures

**What’s on offer?**
- Working schedule: Monday - Friday 9am -5pm
- Hourly rate: £12.64 per hour
- Total hours: 35 hours per week
- Contract length: 12 months with the possibility of extension or permanency
- Hybrid working
- Office location: Nationwide Building Society Office, Bournemouth, Richmond Hill, BH2 6EP

Whatever your background, if you are self-motivated this could be an excellent opportunity for you to join the world’s largest building society and start a career in financial services.

Pay: £12.64 per hour

Expected hours: 35 per week

Schedule:

- Monday to Friday

Work Location: In person

Expected start date: 09/06/2025



  • Bournemouth, United Kingdom LINK GROUP Full time

    **Overview** To deliver results through the handling of customer enquiries in line with their needs. Meet customer expectations by providing a market leading customer centric service which builds excellent relationships. **Customer Service Administrator** **Bournemouth** **Starting from £20,200 + Benefits** **Monday - Friday office hours** **Are you looking...


  • Bournemouth, United Kingdom Jobshop UK Limited Full time

    **Monday - Friday office hours** **Are you looking to progress your career within Administration / Customer Service?** If you’re looking for your next step within Administration, then this could be a great opportunity for you. **What you’ll be doing**: - The role will require you to meet our customer expectations by providing a market leading...


  • Bournemouth, United Kingdom 4Com Group Full time

    **About The Role**: **Customer Account Administrator - £22,000 - OTE £28,000** As a Customer Account Administrator, you will play an important role for the ongoing management of our existing client base. You will provide reactive support to the Customer Sales Account Managers, enabling them to concentrate on booking consultation appointments with a view...


  • Bournemouth, United Kingdom Bond Williams Full time

    German speaking Customer Service Administrator - Bournemouth - Temp - £11.87 per hour **This role requires a German speaker who can communicate with European customers and clients.** Main responsibilities: - To ensure all incoming orders are entered on to the in-house system. - All Administration must be carried out in a timely manner. - Carrying out all...


  • Bournemouth, United Kingdom Bond Williams Full time

    Customer Service Administrator - German speaking - Bournemouth - £25,000 This role requires a German speaker who can communicate with European customers and clients. Working hours are 7:30am to 4pm (1 hour lunch) Monday to Thursday & 7:30am to 12:45pm on Fridays. Main responsibilities: - To ensure all incoming orders are entered on to the in-house system -...


  • Bournemouth, United Kingdom Link Group Full time

    **Overview** To deliver results through the handling of customer enquiries in line with their needs. Meet customer expectations by providing a market leading customer centric service which builds excellent relationships. **Key Accountabilities and Main Responsibilities** - Demonstrate care and empathy for the customer and intermediary need in handling...


  • Bournemouth, United Kingdom Rubicon People Partnership Full time

    **Background & benefits**: Rubicon's client is a global leading **manufacturing company** who are highly respected in the industry for quality, design, and cutting-edge technology. They are dedicated to providing customers with industry leading solutions whilst focusedon cost effectiveness and efficiency. As **Customer Service Administrator,** you'll...


  • Bournemouth, United Kingdom Tate Full time

    **PART TIME POSITION** **Excellent benefits package** **Interesting and busy role** **£10.40 per hour** **12 month Contract** We have an exciting opportunity for a organised Customer Service Administrator to join our well known client located in Poole in a 12 month maternity contract position. The role is a busy and varied Customer Service one which...


  • Bournemouth, United Kingdom Office Angels Full time

    Are you a confident and professional communicator looking for your next challenge? We're seeking a Customer Service Administrator to join a friendly, close-knit team within a respected Trust based in Bournemouth. This is a fantastic opportunity for someone who has excellent customer service skills and is a keen problem solver. Location: Bournemouth - free...

  • Administrator

    6 days ago


    Bournemouth, United Kingdom GangstaWrap Full time

    GangstaWrap is a Vehicle Customisation Studio based in Springbourne, Bournemouth. We have a requirement within the business for a Part Time Administrator. The role will be based in the office at GangstaWrap HQ. You will be responsible for new bookings administration as well as preparing end of month sales and purchasing invoices. The core responsibilities...