Transport Administrator

**A Bit About Us**: We may have started small, but we’ve always had very big ideas. We launched in 2000 and we just haven’t stopped; a years’ worth of achievements always seems more like three at AO. But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a littlefun as we do it. **More About theTransport Administrator **Role**: You will work closely with our Outbase Manager and operational staff on a daily basis to make sure that the Outbase runs smoothly and that each and every one of our customers receives their appliance on time, every time. You will work very closely with therouting team at our Head Office and provide continual support to the Self Employed Drivers throughout their day, dealing with any issues that might arise. **Here's What You Can Expect To Be Doing As OurTransport Administrator**: Our Transport Administrator will ensure that the daily Outbase operations runs effectively at all times. You will provide on-going support to our Drivers in making sure that deliveries throughout their day are efficiently completed, on time, every time whilstremaining legally compliant with Transport Legislation and working time directives. You will; - Record any vehicle defects and communicate this to the Outbase Manager/De-Briefers and Nightshift Supervisors to ensure that no vehicles classed as off the road are used - Allocate routes to our Self Employed drivers for the following day, managing their expectations, fairly and consistently - Update daily reports for the Outbase and log any issues - Communicate with the Driver's ensuring that any statements and paperwork is completed at the earliest opportunity - Ensure that all licence checks are completed for new Self-Employed Drivers and remain in line with regulatory bodies through DVLA - Order Outbase supplies when required including uniform requirements for new Driver's **A Few Things About OurTransport Administrator**: You need to be able to build lasting, effective relationships with people around you even under pressure and in difficult situations. You must be smart enough to think on your feet and have a passion to drive our performance paying careful attention to theservice we deliver for our customers. Experience - An in-depth understanding of transport legislation and logistics operations - Experience of working to tight deadlines - Experience of working in a transport/logistics environment with daily fluctuating workloads - Able to react quickly to information, helping solve any challenges to routes **Skills**: - Able to remain calm and focused under time pressure - Has a logical and methodical approach to all tasks Technical - PC literate including warehouse software and Microsoft packages - Can use Excel to intermediate or advanced level - Experience using in-house transport management systems is an advantage **Why Choose AO**: It’s not about the job you need now, it’s about who you want to be and where you want go. The thing about AO is that you don’t have to leave to move on. We have the kind of environment where people learn and thrive and be the best they can be. That’s ourvalues talking. “ Our people are our biggest asset, they’re our culture: that unique, indescribable thing that makes us really different. ” **Great People Deserve Great Things**: We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter. - 25 days holiday (Excluding Bank Holidays) - At least 5% contribution pension scheme* - Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership. Click **‘Apply’** now to join our family and find out more about the **Transport Administrator**role.