Rota Coordinator

5 days ago

Burnley, United Kingdom To me to you support Full time

**Platinum BUPA private healthcare - Modern high street office - EXCELLENT benefits - friendly, supportive team**

We have an amazing opportunity for someone to join our 5-star reviewed care agency based in Burnley as a permanent full time contracted Rota Co-ordinator

If you have a strong background in office-based customer service, scheduling, or administration, then please read on...

Being a Rota Coordinator is a fantastic career opportunity with room for growth. You'll play a vital role in ensuring our care staff are effectively scheduled to meet the needs of our clients. This is an ideal position for someone who thrives in a fast-paced environment, enjoys problem-solving, and wants to be part of a growing family-run business

**ABOUT US...**
To Me To You Support Ltd is the highest-rated care agency in the North West Since early 2017, we’ve been providing key workers (Care Assistants, Support Workers, and Nurses) on an agency basis to care homes across Lancashire and Greater Manchester.

As a family-run company, we operate from our Burnley High Street branch and employ over 120 key workers.

**WHAT IS THE JOB?**
Some of your duties as a Rota Coordinator would include:

- Creating and maintaining staff schedules to ensure all client shifts are covered efficiently.
- Handling last-minute staffing changes and resolving rota-related issues.
- Communicating with care staff and clients to manage expectations and ensure excellent service.
- Supporting the admin team with DBS checks and referencing.
- Using Microsoft Office 365 programs like Outlook, Word, and Excel to manage schedules and reports.
- Working closely with the team leaders to coordinate staffing needs and assist with account management.
- Contributing to the smooth operation of a busy, fast-paced, and fun office environment

**WHAT IS IN IT FOR ME?**
As a growing care agency, you’ll have the opportunity to advance quickly and develop your skills. Here’s what we offer:

- A competitive basic salary AND monthly bonus each time the account hits target
- Platinum BUPA private healthcare for you and your close family.
- A supportive, family-oriented work environment.
- Fully paid company events, monthly incentives, and occasional paid lunches.
- Free bean-to-cup coffee, a fridge stocked with drinks, and casual dress Fridays.
- Opportunities for professional growth and training.

**SOUNDS GOOD SO FAR HOW DO I APPLY?**
We’re looking for an organised, detail-oriented individual with several years of office experience, ideally in a scheduling, customer service, or administrative role. You’ll need to be proficient with IT systems, including Microsoft Office and CRM platforms, and have excellent communication skills.

You should also enjoy working in a collaborative and friendly team environment where laughter and team-building activities are part of our culture

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£25,500.00 per year

Additional pay:

- Commission pay
- Performance bonus

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- rota co-ordinating: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Expected start date: 01/01/2025

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