Hire Desk Controller

16 hours ago


Salford, United Kingdom HSS Hire Group Full time

The Hire Desk Controller will assist the Depot Manager in driving day to day sales growth within the depot, embrace sales initiatives, build strong customer relationships and maintain a high standard of depot presentation and service.

**Responsibilities**:

- Ensure that customer service standards are maintained to a high standard
- Monitor and manage all hire enquiries ensuring 100% accuracy of all orders inputted.
- Embrace and implement sales campaigns, and generate leads for the field sales & training team through outbound calls and upselling.
- Communicate sales leads and ensure that accurate quotations are issued to customers upon request.
- Exceed targets for sales, customer service, debt and depot standards
- Promote cooperation and teamwork between colleagues from all departments.
- Communicate sales leads and ensure that accurate quotations are issued to customers upon request
- Actively promote products and services by up selling initiatives maximising revenue opportunities
- Ensure that we offer an efficient and cost effective delivery/collection service through the day-to-day management of transport, including delivery and collection calls
- Ensure maximum return on damage charges, fuel and transport recovery taking responsibility for all aspects of the process
- Maintain professional standards of product knowledge
- Ensure compliance with all systems, procedures and processes
- Represent the company and values of the business and portray a professional and businesslike image to all customers, potential customers and other people you meet in the course of your work.
- Be a key driver in serious about safety by leading from the front
- Ensure locations are maintained to our 360? brand
- Carry out other tasks and duties as required

**Experience/Knowledge/Skills Required**:

- Exceptional customer service experience
- Strong communication skills
- Negotiation skills
- Experience leading a team
- Knowledge of local markets
- Driving license preferred but not essential

**Equality and Diversity**

HSS Hire is committed to equality of opportunity


  • Hire Controller

    2 weeks ago


    Salford, United Kingdom Gap Group Full time

    Our team is the best in the industry - is it time for you to join us? If you're passionate about delivering great service and want to work for a company where we'll help you be your best, GAP wants to hear from you! From one division, GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best...


  • Salford, United Kingdom Chevron Traffic Management Full time

    Job Title: Hire Controller - Urban Solutions Division Location: Worsley Hours: 40 - Monday to Friday **Benefits**: - Stability and security from Chevron's long-term contracts, providing guaranteed hours and job security - Competitive salary and benefits package - The opportunity to play a key role in an exciting new division - A key role in a growing,...

  • Fleet Controller

    1 week ago


    Salford, United Kingdom Network Plus Full time

    **Description**: As a Fleet Controller, you will be part of an established Fleet team responsible for the daily management of the vehicle fleet for the company. You will take a lead in controlling the day to day servicing, defects & breakdowns of our fleet. **Key Responsibilities**: - You will liaise with Vehicle suppliers to ensure all orders are...

  • Credit Controller

    3 days ago


    Salford, United Kingdom Bibby Financial Services Full time

    **Talk to us about flexible working.** **Bibby Financial Services** have an exciting opportunity available for an enthusiastic and reliable **Credit Controller**to join us in **Manchester**. You will join us on a **full-time, permanent**basis and in return, you will receive a **competitive salary plus benefits.** We’ve supported small and medium-sized...

  • Technical Operator

    5 days ago


    Salford, United Kingdom SIS Full time

    This is a 12 month Fixed Term Contract - salary £26,025 p.a. Benefits include an annual performance-related bonus up to 20%, individual private health care, company pension with a generous employer contribution, 6.6 weeks’ total holiday (additional holiday may be bought), discounts at various retailers and many wellbeing activities. **Job Purpose**: To...

  • Help desk Operator

    6 days ago


    Salford, United Kingdom Sodexo Full time

    Security Control Centre Operator We are seeking a Security Control Centre Operator to join our team and provide expert support to our group’s security operations. This is a dynamic position where professionalism, vigilance, and customer service excellence come together to ensure the highest standards of safety and efficiency. As a Security Control Centre...


  • Salford, United Kingdom Ericsson Full time

    Red Bee was born in media and for the past 15+ years we have made significant contributions to the development of the global media industry, empowering the world’s strongest media brands, broadcasters and content owners to instantly connect with audiences anywhere at anytime. At Red Bee, you get to be a part of shaping the future of the media industry and...

  • Help Desk Operator

    2 weeks ago


    Salford, United Kingdom Sodexo Full time

    Job Introduction Are you ready to play a pivotal role in safeguarding people, property, and processes? We are seeking a **Security Control Centre Operator** to join our team and provide expert support to our group’s security operations. This is a dynamic position where professionalism, vigilance, and customer service excellence come together to ensure the...

  • Senior Engineer

    3 days ago


    Salford, United Kingdom Morgan Sindall Group Plc Full time

    Senior Engineer - Control & Instrumentation (Contract) Ref 78188 Vacancy title Senior Engineer - Control & Instrumentation (Contract) Function(s) Design, Engineering Contract type Full time contractor / consultant Region North West England Location(s) Salford Quays, Manchester Description At BakerHicks, our EC&I team excels in simplifying complexity. Our...

  • Help desk Operator

    2 weeks ago


    Salford, Salford, United Kingdom Sodexo Full time £30,000 - £60,000 per year

    Job IntroductionAre you ready to play a pivotal role in safeguarding people, property, and processes? We are seeking aSecurity Control Centre Operatorto join our team and provide expert support to our group's security operations. This is a dynamic position where professionalism, vigilance, and customer service excellence come together to ensure the highest...