IT Support Technician

6 days ago


Reading, United Kingdom Focus Resourcing Full time

We are seeking an IT Support Technician to work closely with the IT Manager to maintain the IT infrastructure and support staff in completing tickets and conducting second / third line support.

**As the IT Support Technician, you will be responsible for**:

- Ensure the smooth running of supported IT systems
- Maintaining the security of all IT hardware through regular software updating and firmware patching
- Provide outstanding, proactive, and accessible support to all users
- Provide second / third line support knowledge, resolving more complex and larger impact issues
- Provide support to first line technicians
- Supporting with safeguarding, data protection and maintaining technical systems
- **Many other duties, full job description available upon request**

**The successful IT Support Technician will have the following related skills / experience**:

- Recognised ICT qualification
- Previous experience in the education environment
- Experience in Microsoft including Office365, SharePoint, System Centre and Server 2012

**Benefits**:

- Pension
- Meals included
- Free car parking



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