Junior IT Technician

14 hours ago


Reading, United Kingdom Uxbridge Employment Agency Full time

**Junior IT Technician / Support Technician / Helpdesk Support
£18,500 to £19,500
Permanent
Reading**

Do you have a passion for **IT**and all things technical? I am currently recruiting for a wonderful opportunity for someone with some experience in an **IT helpdesk** role looking to increase their knowledge and develop within a busy and dynamic **IT support** team. You will be supporting the IT team with providing hands on **technical support.**

Our client is based in Reading and has excellent transport links and parking on site. They offer a fantastic working environment, subsided meals, pension scheme, discounted gym member, use of facilities and training opportunities.

Helpdesk / IT Support / Junior Technician Duties:

- Providing **IT** support to all users
- Providing support to users via the**helpdesk**system
- Prioritising responses and resolutions within SLAs
- Providing support to **1st line technicians**:

- Providing **3rd line technical** support
- Liaise with external parties
- Maintain systems updates and security
- Maintain IT stock levels
- Assist with AV set ups
- Attend departmental meetings

**Requirements**:

- Excellent communication skills
- Good knowledge within systems, computer hardware and software, troubleshooting and networks
- A genuine interest and passion within IT

Please note this will be working within a school environment so you will be required to undergo appropriate checks ahead of starting. This establishment prides themselves on creating a safe and positive environment for students and staff.

What you need to do now
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