Business Administration Apprentice

**About The Role**:
North Norfolk is a fantastic place to live, work and visit - covering over 360 sq miles of coastal and rural environment, with a population of over 100,000 people living in 120 distinct communities, our District is one of England’s top holiday destinations and a place where people positively choose to live.
- Are you looking for a recognised business qualification and a new career?
- Are you organised with a keen interest in customer service and looking to work in a busy office environment?
- Do you want to work as part of the Institute of Revenues, Rating and Valuation Team of the Year 2024?

Here in the Revenues Department at NNDC, we have an exciting opportunity for **two Apprentice Revenues Officers** to join us on an 18-month fixed term contract. We offer a wide range of learning and development programmes, real life experience and the ability to “earn while you learn”.

We have a successful track record in recruiting and developing talented apprentices and our team is also proud to be home to the winner of the 2022 Local Government Apprentice of the year award

**About You**:
During this apprenticeship, you will gain:

- a technical and in-depth understanding of the billing and collection of Council Tax and Non-Domestic (business) Rates
- experience in maintaining computerised records and dealing with varied correspondence

This role is based in our Cromer offices, alongside experts within the field. You will gain valuable skills and work experience whilst completing your Level 3 Apprenticeship in business administration.

If you would like to be part of our friendly, enthusiastic and forward thinking team, with a varied and challenging workload and you believe you have the skills required and would like to further develop your potential, then we would love to hear from you.

The rate of pay per annum for apprentices is:

- under 18s - £12,348
- aged 18 to 20 - £16,592
- aged 21 and over - £ 22,072

Interviews will be held week commencing **14 April 2025**.

For an informal discussion or if you have any questions please contact one of our Revenues Team Leaders:
**About Us**:
We're committed to promoting equality of opportunity for the people and communities of North Norfolk. We respect and value difference in our district and across our workforce, and we want everyone to feel included and able to play their part in making North Norfolk a great place to live, learn, work and visit.

Our coast and environment are really important to us. We recognise that North Norfolk faces a very real threat from climate change and as such the Council has declared a climate emergency. A Net Zero strategy has been developed to support our ambitions and all staff have a role to play in meeting our carbon reduction targets.

As one of the largest employers in the district, we offer a number of benefits that are open to all employees. We have a supportive culture of enabling our people to learn and grow through attending courses, e-learning, and their day to day job roles. Our office in Cromer is modern and light with onsite lunchtime catering, and free onsite parking.

We have an employee assistance program, discounts portal, and salary sacrifice schemes (bikes, home electricals and EV car leasing).

Most people who work for North Norfolk District Council can enjoy a great work life balance, as part of our hybrid approach to work. If your role supports hybrid working, and we've shown you all that we need to for your job role, all we ask is that you have a stable and reliable internet connection.

You’ll enjoy 25 days holiday per year plus bank holidays, and when you’ve been with us for five years, this increases to 30 days (assuming the role is full time). We provide access to a great pension scheme, based on your local authority career average earnings.