Warehouse Team Lead

3 days ago

Reading, United Kingdom Healthxchange Full time

**Warehouse Team Lead**

Reports to: Warehouse Manager

Location: Reading Distribution Centre

Work hours: 42.5 hours - Monday to Friday 8:30 - 17:30

**About Healthxchange**:**
Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8, Jan Marini, and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

**About the role**:
The Distribution Team Lead is responsible for overseeing day-to-day warehouse operations, ensuring efficient workflow, and maintaining high standards of safety and accuracy. The role involves leading a team of warehouse staff to achieve performance targets, coordinate inventory management activities, and guarantee timely order processing and dispatch. The Distribution Team Lead plays a key role in maintaining an organised, clean, and productive environment while driving team engagement, continuous improvement initiatives, and adherence to company procedures and policies.

**Responsibilities**:

- High Accuracy in Pick Area: Ensure team adherence to picking standards with efficient workload delegation.
- Goods In and Quality Assessment: Oversee receiving, inspect for damage or missing items, and implement quality control procedures.
- Inventory Management: Maintain accurate records of all warehouse goods using the ERP system (IQ).
- Manual Handling and Forklift Operation: Safely handle goods up to 25kg and operate forklifts for larger units.
- Order Completion and Compliance: Assist DC Manager to ensure timely order completion within SLA’s while meeting GDPR, GMP, and GDP standards.
- Stock Transfers and Loading: Efficiently plan and oversee stock transfers and loading operations.
- Returns Processing: Develop and monitor SOPs for accurate and timely processing of returned orders.
- Health, Safety, and Housekeeping: Ensure high health and safety standards, hygiene, and security; maintain a clean warehouse environment.
- Act as DC Manager Relief: Step in for the DC Manager when required, ensuring operational continuity including holding keys.
- Flexibility for Ad-Hoc Tasks: Adapt to changing priorities and support various pharmacy and warehouse functions as needed

**Requirements**:

- Accuracy and Reliability: High attention to detail and dependability.
- Delegation and Planning: Ability to manage and delegate daily workloads effectively.
- Communication: Strong verbal and written communication skills.
- Numeracy and IT Literacy: Proficient in mathematics and computer use.
- Physical Fitness: Capability to handle physical demands of the role.
- Customer Focus: Commitment to customer satisfaction.
- Adaptability: Willingness to work in varying temperature environments.
- Deadline and Demand Management: Ability to meet deadlines and handle work demands.
- Team Player: Ability to work well within a team.

**Qualifications**:

- Minimum 5 GCSEs (A to C) passes, including English, Maths, and IT.

**Benefits**

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

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