Senior Health Care Worker

**VALUES BASED JOB DESCRIPTION AND PERSON SPECIFICATION**

**Responsibilities and Duties of the Job**

Job Title: Senior Healthcare Assistant

Reports to: Registered Manager/Service Manager

Job Overview:
(Note: In addition to these functions employees are required to carry out such duties as may reasonably be required)
- To provide leadership to the care staff within SANCTUARY LTD
- To provide care in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements, relevant regulations under the direction of the Manager
- To supervise the care services within SANCTUARY LTD in accordance with agreed standards
- To maintain skills at a current level, and undertake such training and development as may from time-to-time be required to maintain practices as up to date

Location: SANCTUARY LTD, but you may be required to work from other locations at the discretion of the company and with appropriate notice.

Working Hours: 5 days over a 7-day period, as agreed with the manager.

Role Specific Duties:

- Ensure Service Users are at the heart of the care delivery and their wishes and preferences enhance their wellbeing
- To ensure that all staff contribute to the efficient running of the service and supervise staff
- Be responsible for promoting and safeguarding the welfare of those individuals they support

Working with Others:

- Develop effective working relationships with other employees within SANCTUARY LTD
- Work in cooperation with members of the multi-disciplinary teams to maximize opportunities for Service Users

Leading by Example:

- Seek opportunities for personal and professional growth

Personal Responsibilities:

- Attend statutory training and any other training as directed by the management

**Person Specification**

**Specific Requirement for Qualifications**

Good English - Written and verbal Essential

RQF Diploma level 3 Health and Social Care/equivalent Essential

Supervisory or management qualification/s Desirable

**Specific Requirement for Skills Essential Desirable**
Proficient Written Skills
- Maintain all Care Plans/care records in accordance with SANCTUARY LTD policy and audit care records following company policy to ensure compliance.

Leadership Skills
- Ability to induct and orientate new employees to the job role and service
- Organize and plan supervision and appraisals for care staff
- Provide and oversee staff providing people with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming, and using the bathroom
- Dispense medication following SANCTUARY LTD policies and procedures
- Communicate any problems, concerns or changes to Service Users’ family members as needed

Communication Skills
- Senior Carers need to build rapport with Service Users by establishing personal connections and showing interest in their lives
- The post-holder should recognise the importance of effective communication within the multi-disciplinary team, with Service Users and their families/friends, whilst recognizing people’s needs for alternative methods of communication and respond accordingly
- To greet visitors and show prospective Service Users and families the facilities as required

Problem-Solving Skills
- Senior Carers need to be able to adapt and address situations quickly. Plan, develop, implement, and assess approaches to promote health and well-being, whilst recognizing and reporting situations where there might be a need for protection

**Specific Requirement for Previous Experience**

Previous experience of working in similar environment **Essential**

Previous experience of working in similar supervisory role **Desirable**

Experience of working with Service Users those that may have additional support needs. **Desirable**

Knowledge of rota planning ensuring adequate staff on duty with correct skill mix and fair allocation of off duty/annual leave. **Desirable**

**Value-Based Personal Qualities Area**

**Specific Requirement**

Working Together
- Involve Service Users, family, external agencies & colleagues
- Speak up when things go wrong

Respect and Dignity
- Understand person-centered care and can demonstrate treating people as individuals and respecting choices
- Promoting independence and encouraging appropriate risk taking

Everybody Counts
- Ensuring no one is discriminated against or excluded
- Understand human rights and impact on care delivery
- Facilitating people to ‘speak up’ about concerns and acting upon them

Commitment to Quality of Care
- Striving for quality in everything we do recognizing and understanding what quality in care means for people using the services
- Being accepting about criticism and focusing on improvement
- Being open to new opportunities for learning and identifying the limits of skills and knowledge

Compassion
- Treating people with kindness
- Understanding the importance of empathy in all areas of employment
- Understanding the values of othe