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Conference & Events Sales Agent

2 weeks ago

Nottingham, United Kingdom Crowne Plaza Nottingham Full time

**Conference & Events Sales Agent**:
Competitive salary + benefits

Crowne Plaza Nottingham, Nottingham NG1 5RH

**You**

You’ll never falter on striving for exceptional quality and standards. You’ll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.

You’ll be methodical and have high expectations of yourself and others. You’ll demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.

**The Role**

As ‘Conference and Events Sales Agent’ you’ll be on the front line, delivering on our mission

You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.

**What’s in a day’s work?**
- Top quality customer service
- Working as part of a great team
- Take enquiries and bookings via telephone and online bookings
- Proactive in seeking and converting enquiries into sales
- Processing, amending and updating bookings as required
- Show rounds for new and prospective customers
- Develop lasting relationships with clients and generate repeat business
- Maximising revenue through upselling
- Administration and Technology savvy
- Available to work when the team and customer needs you most

**Why join us?**:

- Stays across the UK at employee rate (a HUGE discount)
- Discounted Friends and Family rates (that’ll make you really popular)
- 50% off food and beverage in our hotels
- A range of development and apprenticeship programmes
- We’re committed to your development and progression with lots of promotion opportunities
- You’ll get all meals on duty (because hard work is hungry work)
- Uniform provided
- We’re big on all things reward and recognition and celebrate success throughout the year
- Commitment to your health and well-being
- Flexible working arrangements
- Discounted use of leisure facilities
- Refer a Friend incentives to influence your earning potential.

**What you’ll become a part of**:
Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.

Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo and AC by Marriott Hotels, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.

**Hotel Description**:
In a fantastic location in the heart of the UK, Crowne Plaza Nottingham is Nottingham’s largest hotel and enjoys a prime location in the heart of the city. The hotel specialises in conferences, meetings and events and has 17 air-conditioned rooms. The largest room, the Royal Suite is able to hold up to 400 guests and the hotel also has a purpose built Executive Boa