Import Export Administrator

2 weeks ago

Stourbridge, United Kingdom Glen Callum Associates Automotive Ltd Full time

**Import Export Administrator**

An **Import Export Administrator position** has arisen within distribution company based in **Stourbridge, West Midlands**.

Do you have excellent **Administration** skills? Are you driven by providing excellent **customer service**? Do you have proficient pc skills and consider yourself to be a competent **Microsoft Excel** user?

**Office based - Commutable from**_Stourbridge, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Oldbury, Kidderminster, Wolverhampton, Bromsgrove_

**Circa £25k - £28K + bonus + generous holiday entitlement (including Christmas shutdown) + pension + onsite free parking**

This role would suit am **Import Export Administrator** or a **Customer Service** professional or **Office** or **Sales Administrator** seeking a successful, forward-thinking company to develop their skillset further.
- Excellent verbal and written communication skills are key for this role.
- Previous **telephone sales** or **internal account management** or **customer services** is desirable as this role will involve outbound calling speaking to customers, suppliers and freight companies.
- Preferably degree educated or similar qualification level, or equivalent experience in a similar role.
- A **Mathematical** and inquisitive mind coupled with a good knowledge of **Microsoft Excel is essential**.
- Attention to detail is a must
- Friendly, confident and outgoing.
- Previous experience of working with a CRM system is advantageous.

**The Role**
- Ensure sample products are sent to customers upon request. Follow up samples received with customers for feedback.
- Process and create **purchase orders** and **sales invoices**. Advise customers of expected delivery dates and update them with any delays.
- Work with 3rd party freight providers to obtain quotes and arrange transport of goods, ensuring all necessary customs paperwork is filed with them.
- Regularly update **price files** and take ownership of **pricing**and **purchasing activity**, using Microsoft Excel.
- Successfully **manage stock** levels through analysis and the monitoring of customer **buying patterns**.
- Ensure the **CRM system** is updated as required.
- Complete regular **stock reconciliation**.

**The way forward**:
**JOB REF 3940KB - Import Export Office Administrator

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