Receptionist/administrator New Milton

**Receptionist/Administrator New Milton**:
Here at **Brockenhurst College**, **we are looking to recruit a **Receptionist/Administrator** on a** part-time, permanent basis, at our Fusee House premises in New Milton**. In return, you will receive a competitive salary of **£22,071 -£22,429 per annum per annum.**
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We are a high-achieving college who attract around 2,800 sixth form students across the region each year. We are based within the stunning New Forest National Park and offer our students a huge range of courses and superb facilities.
- Organisation
- Brockenhurst College
- Curriculum/Support Area
- Adult Learning
- Contract Type
- Permanent
- Employment Basis
- Term time only, part time hours
- Contracted working hours
- 13
- Location
- New Milton Adult Skills Centre
- Salary
- £22,071 - £22,429 pro rata
- Closing date
- 06/10/2024

**About the Role**:
As our **Receptionist/Administrator, **you will provide efficient and effective customer service and clerical support for the New Milton Area Adult Learning and Skills programme.

**Responsibilities as our **Receptionist/Administrator **will include**:

- Deal with telephone, personal and postal enquiries effectively, including direct action or appropriate referrals, replying to requests for course information, both by post and over the counter
- Provide high quality customer service to assist students staff and visitors, whether by telephone or in person
- Ensure that the Reception and office areas are well stocked with information and kept up to date and tidy.
- Provide clerical support for the Centre, including special projects, liaising with and assisting staff, tutors, students, volunteers, outside organisations etc
- Assist with the preparation of notices, posters etc. and the setting up of displays
- Assist with the maintenance of students, staff and financial records, including collection and preparation of data for statistical purposes
- Assist with the ordering of stationery, refreshment supplies, materials and other equipment, ensuring that adequate stocks are held
- Undertake general office duties, to include filing, distribution of incoming and preparation of outgoing mail
- Carry out enrolment procedures, including cashier duties
- Assist with the Centre inventory of equipment and associated records where equipment is taken off site
- Assist with the processing of contracts, registers and quality assurance documents
- Assist with the processing, checking and recording of staff salary and travel claims
- Attend and assist at training events and staff meetings, as required
- Any other such duties, commensurate with the grade of post, which may be reasonably allocated

**As our **Receptionist/Administrator**, you’ll** **ideally have**:

- GCSEs in English and Maths (or equivalent)
- A minimum of two years experience in an office environment, dealing with the general public
- Experience of assisting with a range of different people with diverse needs
- Competent computer skills - able to use Word, Excel, Presentation, Outlook and the Internet for information retrieval
- Able to demonstrate customer care skills
- Telephone and Reception skills
- Confident about dealing with challenging people and situations in an appropriate way
- Demonstrate the ability to ‘think on your feet’ and show initiative
- Excellent interpersonal skills
- Excellent communication skills
- Organisational ability
- Able to work under pressure and prioritise appropriately
- Able to demonstrate accuracy in their work
- Able to work without supervision
- The ability to work well as part of a team
- The ability to build a rapport with customers of all kinds

**Benefits you will receive**:

- 25 days leave plus bank holidays (pro rata for part time staff)
- An option to purchase further leave through our Annual Leave Purchase Scheme
- Access to our Employee Assistance Programme provided externally to the College. This is a completely confidential service and is free to all members of staff at the College.
- On-site Nursery offers childcare at superb rates in and outside of term time
- Enrolment into the Local Government Pension Scheme
- Free eye care vouchers
- Free secure onsite parking
- Access to a range of discounts including shopping, travel and healthcare
- Access to onsite Gym, Tennis/Badminton courts, Football pitches (indoor & out)
- Weekly staff football
- The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK_