Customer Services Advisor

4 days ago

York, United Kingdom Places for People Full time

We are Derwent Students, we are a ‘profit for social purpose' organisation providing affordable student accommodation.

We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with customer-focused people, attention-to-detail people and positive people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

**More about your role**

The Customer Service Advisor role will be the first point of contact for customer enquiries and providing appropriate advice and information.

The post holder will be involved in consulting customers to find ways to meet their needs. The role will require communicating effectively with customers whether face to face, via the telephone or in writing.

As a Customer Service Centre Advisor you will be the students point of contact to process student bookings, payments and to process any welfare concerns that may be highlighted to you.

**The hours are Monday to Friday 8.30am to 5pm.**

For more information please download our job profile available on our website.

**More about you**

To be successful within this role experience in a Customer Service focused job is essential, you will enjoy communicating with people and have a passion for delivering a great service.

The ideal applicant will need to demonstrate good Excel skills, will need be solution focused and will have good administration skills.

You will have the ability to demonstrate a flexible and positive ‘can do' attitude and to become quickly established to add value to the business.

**The benefits**

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We like to invest in our people; therefore, the successful job holders will have the opportunity to go undergo training within the company including the opportunity to enrol on apprenticeship courses.
- Pension with matched contributions
- Excellent holiday pay and sick pay
- Training
- Extra perks including huge discounts and offers from shops, cinemas and much more.

**What's next?**

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

  • Customer Service Advisor

    1 week ago

    York, United Kingdom Page Personnel Full time

    Opportunity to join an International leading business within their industry - Progression opportunities available! **About Our Client**: I am currently working with an industry leading business based in York to recruit a Customer Service Advisor to join their team on a permanent basis! This is a great opportunity for somebody wanting to pursue their career...

  • Customer Service Advisor

    2 weeks ago

    York, United Kingdom Michael Page Full time

    Are you experienced within customer services and looking for that next step in your career? Do you currently work in retail or hospitality and looking to transfer those skills with a business that will provide full training? Would you like to join a business that will invest in you from day one and offer an excellent career path? Then this could be the role...

  • Customer Service Advisor

    6 days ago

    York, United Kingdom Page Personnel Full time

    A new exciting Permanent Customer Service Advisor Position in York!To work for a reputable business within the Insurance Sector!About Our ClientAre you experienced within customer services and looking for that next step in your career?Do you currently work in retail or hospitality and looking to transfer those skills with a business that will provide full...

  • Customer Service Advisor

    2 days ago

    York, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer Service Advisor **Customer Service Advisor** **York Hospital | Ward | bank | part time.** **£12.00 per hour dependent on experience** **0 hours per week** We are currently looking for a Customer Services Advisor to join our team on the ward in our York Hospital. You’ll love your career at Nuffield Health. Our unique approach to...

  • Customer Service Advisor

    1 week ago

    York, United Kingdom Student Roost Full time

    **Customer Service Advisor Required!** Hours: 30 hours per week, working on a rota bases covering Monday - Sunday between the hours of 08:00 - 20:00. **Salary**: £19,500 per annum **Are you a people person, who recognises how delivering exceptional student support can translate to an overall experience that is about more than just a room?** Here at...

  • Healthcare Customer Service Advisor

    6 days ago

    York, United Kingdom Page Personnel Full time

    A new exciting Permanent Healthcare Customer Service Advisor Position in York!No experience required full training provided!About Our Client Michael Page have partnered with a reputable Healthcare Organisation in York the business are looking for Customer Service Advisors to join their team on a permanent basis to start in September.This would be an...

  • Order Entry

    1 week ago

    York, United Kingdom Jobbo Full time

    Our client is currently looking for an Order Entry & Customer Service Advisor - Spanish speaking to join their busy team in York. The Order Entry & Customer Service Advisors based in the UK at Edmund Optics Ltd are a dynamic, diverse, and international team from a wide range of backgrounds and disciplines working together to meet the needs of their...

  • Customer Service Advisor

    6 days ago

    York, United Kingdom apetito Full time

    Overview: **The Role and Team** **This role is working 37.5 hours per week, any 5 in 6 days** The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer...

  • Customer Service Advisor

    2 days ago

    York, United Kingdom apetito Full time

    Overview: **The Role and Team** **This role is working 22.5 hours per week, any 3 in 6 days.** The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer...

  • Service Advisor

    4 days ago

    York, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - Up to £25,000 + Bonus Working Hours - Mon to Fri 08:00 - 17:30 + 1 in 2 Saturday Mornings Location - York Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service Department...