Customer Assistant
2 days ago
**Summary**
Customer Assistant - Operations - 37.5 Hours - Permanent Contract
Base rate £12.00 per hour. Plus additional £3.00 per hour unsocial premium for hours worked between 22.00-06.00
Shift Pattern
Week 1
Mon 05.00-13.30
Tues 05.00-13.30
Wed 05.00-13.30
Fri 05.00-13.30
Week 2
Sun 7.00-15.30
Mon 10.30-19.30
Wed - 12.00-19.30
Thu 12.00-19.30
Fri 12.30-19.30
**All the details**
**Key Accountabilities**
- Loading and unloading deliveries, movement of stock and equipment.
- Time spent in walk-in fridges and freezers, rotating stock and maintaining standards.
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
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