Stakeholder Engagement Manager

**Purpose of the role** The Stakeholder Engagement Manager is embedded within an area-based delivery team in area west and reports directly to the Consents and Engagement Area Manager (C&EAM) to ensure the needs of both the integrated project delivery team, the client and stakeholders are met. The Stakeholder Engagement Manager liaises between the project, HS2 Ltd and key stakeholders within a defined geographical area, proactively developing productive relationships that deliver benefits for all parties. This role is responsible for managing non-technical stakeholder interfaces and assists in compliance with project commitments and area-specific Undertakings and Assurances (U&As) - HS2's commitments to stakeholders - by working with the U&A Compliance Manager, HS2 and the area-based delivery team, in accordance with the HS2 Act and best practice. The role will support the Land Access Manager by coordinating all land access requirements from the delivery team to the Land Access Manager. The Stakeholder Engagement Manager works alongside the Community Engagement Manager and supports the C&EAM in coordinating the input of consents specialists to ensure stakeholder relationships are effectively managed and that the area programme requirements are understood and delivered, providing a joined-up engagement function within the area-based delivery team. **Competencies** - Detailed understanding of the construction industry or infrastructure projects.Understanding of, or ability to rapidly learn, the statutory process and planning requirements of the HS2 Act - Detailed understanding of, and ability to quickly and effectively identify, third party drivers to assist in relationship building, issue resolution and maximising value opportunities - Outstanding communicator with a warm and persuasive manner - able to adapt methods, styles and tone of communication. Approachable and responsive - Driven - proactively identifies and pursues new opportunities - Network orientated. Building opportunities for co-operation with other individuals and teams. Cuts easily across horizontal and other boundaries - Attention to detail, ability to pull critical information from available data and excellent written and presentation skills - Demonstrable experience translating technical detail into appropriate, relevant and agreed communications for external audiences **Main Responsibilities** - Development & implementation of the SCS Stakeholder engagement strategy, and of local stakeholder management plans, for key stakeholders within the area-based delivery team - Ensure the works are carried out in accordance with relevant U&As and other third party agreements and within specified timescales, including collaborating with others (eg other Main Works Civils Contractors etc.) to deliver consistency and "Best for Programme" outcomes - Advising / briefing the wider project team / subcontractors on all relevant stakeholder matters including providing sufficient information on pertinent U&As or third party agreements and other stakeholder requirements - Working with stakeholders, the U&A Manager and the project team to ensure compliance with U&As and other contractual requirements including identifying when SCS obligations must be enacted, when the commitment is discharged, any required processes and how these activities affect the programme - Assist in the development of alternative methods or other solutions to stakeholder issues and compliance with project commitments, including U&As, to stakeholders, throughout the life of the project - Assist the Land Access Coordinator in arranging access for the delivery team - Works collaboratively with the Community Engagement team to coordinate external communications, ensure consistency of information to stakeholders and the wider community, and provide support for community events - Works collaboratively with embedded consents specialists to facilitate the securing of consents within the area-based delivery team, including coordinating all stakeholder engagement and reporting on the status of consents - Liaison with HS2, other relevant HS2 Contractors and third parties within the defined area to support the service functions and other areas in delivering a consistent approach to deal with cross-area issues, deliverables and consenting bodies including sharing of best practices, innovation and continuous improvement - Promoting the pursuit of excellence in management of Stakeholder Interfaces, to ensure the process is effective and continuously improved - Act as deputy for the Consents and Engagement Area Manager as required **Key Deliverables** - Strong and productive working relationships with all stakeholders within the assigned area and across the project team - Maintain compliance with internal and HS2 processes to ensure project commitments are upheld - Development of local Stakeholder engagement plans, coordinated with community engagement plans, and implementation to create strong and productive relationships with those stakeholders - Provide input to the contract programme to ensure stakeholder requirements and constraints are correctly identified on the programme - Provide input to costs to ensure stakeholder requirements and constraints are correctly considered **Required Qualifications & Skills** - Proven ability to build and maintain excellent working relationships and effective channels of communication in a pressurised and highly time sensitive environment - Strong communication and leadership skills - Problem solving, facilitation and negotiation skills - Project management expertise - Tertiary qualification in communications Membership of relevant association **About Costain** Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. We welcome all applicants regardless of age, race, faith, sexual orientation, gender identity, gender expression, socioeconomic background and physical or neurological disabilities. We welcome you to ask about the flexibility you need for dynamic working. Such as, working part-time, remote working, or compressed hours. In return, we will explore what is possible. To find out more about our Inclusion strategy, please visit our ED&I page: **Right to Work & Security Checks** Understandably given the nature of our business, everyone who is employed at Costain must undergo thorough referencing checks. We will need different information depending on the job we have offered you. For all roles, we'll carry out a criminal record check and we'll ask to see evidence that you have the legal right to work in the UK. For some of our roles, you may be required to obtain and maintain security clearance of at least Security Check level (or SC clearance). To satisfy the requirements, you will need to have been a legal UK resident for a minimum of 5 years and have successfully complete all stages of the vetting process. **Closing date** A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website: LI-SA2