Medical Receptionist

5 days ago

Guildford, United Kingdom Guildowns Group Practice Full time

Guildowns is a friendly and forward-thinking NHS General Practice group in Guildford, consisting of three surgeries and a student health centre.

Our aim is to provide a high standard of health care to patients with courtesy, friendliness and efficiency.

We are seeking a motivated and passionate receptionist to help us to provide our patients with the best possible care by dealing with their enquiries in a calm and professional manner.

**Main Duties and Responsibilities**:

- Answering telephone calls on our switchboard
- Answering patient queries via our website
- Booking, amending and cancelling appointments
- Greeting patients and visitors to the practice
- Open up and close the surgery where instructed
- Processing repeat prescription requests
- General administrative support to the clinical and management team including scanning, making outbound calls to patients, electronic filing and registration

**Experience, Qualifications & Skills required**:

- Experience of working in an office or customer service environment
- Excellent communication skills and telephone manner
- Customer service skills
- Organisation
- Attention to detail
- Self-motivated
- Professionalism
- Flexibility - ability to work occasional additional hours and across all four Guildford sites
- GCSEs (or equivalent) in Maths and English
- Pay will be reviewed upon successful completion of a 6 month probationary period._
- This position will be 37.5 hours a week; Mon-Fri._

**Job Types**: Full-time, Permanent

**Salary**: £10.50 per hour

**Benefits**:

- Company pension
- On-site parking
- Store discount
- Wellness programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Guildford: reliably commute or plan to relocate before starting work (preferred)

Work Location: One location

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