Apprentice Neighbourhood Safety Administrator

3 days ago

Manchester, United Kingdom Jigsaw Homes Group Full time

**About Us**
Jigsaw Homes Group is one of the largest housing groups in England with more than 35,000 homes across the North West and East Midlands.
We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.

**About the department**
Want to make a real difference to people’s lives? Our Neighbourhood Safety Team has a passion for positive relationships, protecting our customers and plays a key part in helping us to transform lives and revitalise neighbourhoods.
With around 30 dedicated team members, we work hard to help reduce anti-social behaviour and are part of a Neighbourhood team that provides housing management services from letting and managing homes to employment and wellbeing support.
We take pride in our neighbourhoods and are committed to improving communities and targeting work where it is most needed.

**About the role**
Ensuring the safety and wellbeing of all our residents is our absolute priority and you will assist the Neighbourhood Safety team in their work to help reduce anti-social behaviour and support safeguarding to make a real difference within our communities.
You will provide administrative support to the whole team and will assist case officers in low level anti-social behaviour case management where necessary.
You will help with investigations, making initial checks on certain case types and managing equipment and databases for the team.
As someone who is comfortable in a customer-facing role, you will be supporting witnesses and making referrals to other agencies.
You will also gain experience of interviewing a wide range of customers by attending visits with experienced officers.
This is an exciting and varied role which will help you on the path to a rewarding and fulfilling career.

**Jigsaw Benefits**
You will be rewarded with knowing you have made a difference to someone’s life, but also with some great benefits.
You will get:

- 27 working days holiday per annum (based on a 5-day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days) and the option to buy/sell up to 5 days extra per year,
- National Minimum Wage for your age throughout your Apprenticeship
- occupational sick pay,
- on-site gyms,
- access to the Social Housing Pension Scheme,
- Simply Health membership,
- enhanced maternity/paternity leave,
- training/development opportunities.
- & much more Please visit the benefits page on our website for more information.
**Please note, this position is fixed term for two years.**
**We reserve the right to close the vacancy early should we receive a sufficient number of CV’s.**

**Job Types**: Contract, Apprenticeship

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