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Business Support Assistant

2 weeks ago


Ilkley, United Kingdom SmartSearch Full time

SmartSearch’s distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

**HOW WILL YOU MAKE A DIFFERENCE?**

As Engineering Manager, you will lead and grow our Software Engineering department of 20+ professionals, with planned expansion to 30-40 team members over the next 2-3 years.

You will drive technical strategy and development of scalable solutions, managing the full software lifecycle while ensuring high-quality deliverables that align with business objectives.

**VARIED DAY TO DAY RESPONSIBILITIES**
- Lead and mentor software engineering teams through design, development, and deployment phases
- Establish and maintain coding standards, best practices, and quality assurance procedures
- Drive technical strategy and innovation, particularly in cloud and AI implementations
- Collaborate with Product Managers, QA, Infrastructure, and cross-functional teams to define and execute roadmaps
- Manage engineering timelines, resource allocation, and delivery schedules
- Participate in and guide Agile/Scrum ceremonies across teams
- Implement and maintain metrics and reporting dashboards for stakeholders
- Lead technical design reviews and coding best practices.
- Drive continuous improvement initiatives in processes and practices

**WHAT ARE WE LOOKING FOR IN A CANDIDATE?**
- 10+ years of software development experience
- 5+ years of leadership experience managing teams of 15+
- Strong background in cloud technologies (Azure) and CI/CD practices
- Experience with multiple programming languages ( PHP)
- Database expertise (including MySQL)
- Proven track record in Agile software development
- Experience implementing AI solutions in software engineering context
- Strong technical leadership and team management capabilities
- Excellence in project management and problem-solving
- Superior communication skills with both technical and non-technical stakeholders
- Ability to manage multiple high-priority initiatives simultaneously
- Strong analytical and debugging capabilities for complex systems

**WHAT IS LIFE LIKE AT SMARTSEARCH?**
- We are a multi-award winning Tech company with an aspirational mentality
- Some of our most recent recognitions include: named in the renowned **RegTech100 list for 2024**, listed in the **Top 100 Fasted Growing Tech Companies** by **Northern Tech Awards** **2024** as well as being named **Technology Provider of the Year** by **Corporate Finance Awards 2024**:

- We have been **Great Place To Work Certified since 2022**:

- There are excellent progression opportunities due to our growth and you will have personal development goals, regular feedback and support
- We are a diverse and inclusive team committed to promoting Diversity & Inclusion and Social Responsibility. Through our DE&I group, charitable initiatives and support for local schools, we actively foster a positive Impact on our community

**COMPANY BENEFITS**

**Our comprehensive benefit package includes**:

- 25 days holiday rising to 30 with each year of service
- Private Medical Insurance covering dental and optical
- Company pension scheme
- Life Assurance - 4x your annual salary
- 1 day paid volunteering per year
- Enhanced maternity / paternity offerings
- Employee Assistance Programme
- Cycle to work scheme
- On site gym

Pay: £24,500.00 per year

Additional pay:

- Performance bonus
- Yearly bonus

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Financial planning services
- Health & wellbeing programme
- Life insurance
- On-site gym
- On-site parking
- Paid volunteer time
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Transport links

Schedule:

- Monday to Friday

Work authorisation:

- United Kingdom (required)

Work Location: In person