Temporary Rental Customer Advisor

2 days ago

Edinburgh, United Kingdom Arnold Clark Full time

**Salary**: £11.75 per hour plus benefits
**Type of work**: Temp
**Location**: Edinburgh
About the role

We’re looking for temporary summer cover for organised and enthusiastic Rental Customer Advisors to join our Edinburgh Sighthill Car & Van Rental branch.

Hours

45 hours per week including alternative weekends.

About the role

As part of a busy Arnold Clark Car & Van Rental team, you’ll work with management and other staff members to deliver the excellent service levels our customers expect from us.

Day-to-day duties

Delivering a consistently excellent level of customer care, both face-to-face and on the telephone.
Using your brilliant communication and organisational skills to ensure your branch’s task list is actioned.
Handling customer complaints and queries.
Monitoring and controlling expenditure.
Running daily reports and ensuring they’re acted on.
Helping to promote the branch and keeping customer experience core to your focus.
Occasionally covering at other branches when needed.

Essential skills

A full UK driving licence
Strong administrative skills
Demonstrable ability to work effectively as part of a team
Good communication skills
The flexibility to work shifts on a rota basis, seven days per week, and cover other branches

Nice to have (but not essential)

Previous experience of working in the rental industry

To find out more about Life at Arnold Clark, visit our website.

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**Benefits**:
Every Arnold Clark employee is entitled to a wide range of benefits, including:
Discount on new and used vehicles
Contributory pension scheme
Private medical insurance
Life assurance

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