Sales and Service Trainer Liverpool

2 weeks ago

Liverpool Airport, United Kingdom Jet2.com and Jet2holidays Full time

Permanent
- 42 Hours

**Salary**
- Excellent

**Country**
- U.K

**What you will be doing...**
- Reporting to the **In-Flight Retail Regional Performance Manager**, our** Sales and Service Trainer **will drive continuous improvement in onboard sales performance amongst Cabin Crew and help permanently establish a genuine and lasting sales culture in the business through strong and effective training, development, motivation, and communication.- As our **Sales and Service Trainer**, you’ll have access to a wide range of benefits including:
- Generous Discretionary Profit Share Scheme
- Many retail discounts on - travel and leisure, health, and wellbeing, eating out, shopping and lifestyle
- Annual pay reviews

**What you’ll be doing**:

- You’ll work under In-Flight Retail delivering high-impact service delivery and sales training, in line with current business requirements.
- You’ll deliver sales and service training for both experienced permanent Crew of all ranks and our seasonal new starters.
- You’ll provide the delivery of one-to-one or group sales and service performance coaching and support, at the base and online along with the delivery of In-Flight Retail initiatives will be vital to the success of this role.
- In addition, you’ll fly frequently and spend time at our Airport locations to observe our sales and service directly, identifying and implementing improvement actions.

**What you’ll have**:

- You’ll have demonstrable experience training colleagues, previous flying experience as Cabin Crew and proven expertise in face-to-face selling.
- You’ll have well-developed presentation skills, be commercially aware, charismatic and able to fully connect and engage with our Cabin Crew Team.

LI-Hybrid**Division**

**Careers With Us**
- Commercial Teams

**Careers Dept**
- Head Office

**Careers Team**
- Inflight Retail

**Business Area**
- Head Office and Support Functions

**Team**
- In-Flight Retail

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