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Car Park Attendant

2 weeks ago

Walsall, United Kingdom National Car Parks Full time

At **National Car Parks** we are looking Full time **Car Park Attendants** for our car parks. If you have experience in a customer service environment and a prepared to take pride and show ownership towards your site, we would love to hear from you

Don’t miss this incredible opportunity to join the UK's largest and longest-standing private car park operator, with over 150,000 spaces across more than 500 car parks in towns, cities, airports and London Underground and National Rail stations.

You will be part of a friendly team in a fast-paced and dynamic environment

**PURPOSE**:
The purpose of this role is to resolve customer concerns, to patrol car parks, deter crime and to implement traffic control measures whilst maintaining the prescribed standards of quality, cleanliness, safety and delivery continuous improvement.

**SALARY / SHIFT PATTERN**

£9.50 per hour
37.5 hour working week, any 5 over 7 days including some weekends
Shift - 1400 - 2200

**KEY RESPONSIBILITIES**:

- Responding to queries or assisting customers in need of attention.
- Undertaking regular foot patrols of the car park to ensure high standards of security and cleanliness
- Following up on recommended adjustments to ensure customer satisfaction whilst having input in site continuous improvement workshops
- Reporting identified criminal activity in accordance with company procedures.
- Operating parking control equipment as appropriate.
- Regulating entry and exit of vehicles to and from car parks.
- Issuing parking charge notices.
- Monitoring the appearance of the designated car park, taking action to ensure that company standards (including clean, safe and working) are achieved and maintained.
- Working with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximize income opportunities.
- Responsibility for taking reasonable care for the health and safety of yourself and others who may be affected by your acts, and to take measures in the promotion and maintenance of health and safety measures.
**PERSON SPECIFICATION**

**Technical Skills**
- Basic Computer Skills - must be Excel competent
- Cash handling / numerate.
**Experience**
- Previous experience of a customer service environment.
**What we offer**
- Up to 33 days holiday per year (inclusive of bank holidays)
- One day extra holiday for your birthday
- Free on-site parking
- Discount on Gym Memberships
- Cycle to Work Scheme - up to £1000 towards a new bike
- Rail Season Ticket Loan
- Generous Pension Scheme
- Health Cash Plan

**Job Types**: Full-time, Permanent

**Salary**: £9.50 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- On-site parking
Schedule:

- 8 hour shift
**Experience**:

- Customer Service: 1 year (preferred)
Licence/Certification:

- Driving Licence (required)
Reference ID: ATR