User Research Lead

1 day ago

Kentish Town, United Kingdom The Rank Group Full time

**Company Description**

Rank Interactive is the digital business of Rank Group plc. We are a leading international digital gaming company, underpinned by superior talent and technology.

We bring people and entertainment together, delivering stimulating and entertaining experiences through diverse digital channels from our offices in Kentish Town, Maidenhead, Gibraltar, Mauritius, Sheffield, South Africa and Israel. With a team of over 350worldwide, we empower our colleagues to work at the peak of their strengths and passions by providing innovative and collaborative working environments that attract, retain and engages high performing talent.

As a User Researcher you will work as part of the Product Experience Team, being responsible for delivering actionable insights that help define the right service experiences and focus them on user needs. You will be an advocate for needs-based design, designthinking and service design, and are passionate about coaching others in design research, under the direction and support of the Product Director.

You will also need to be able to take research briefs independently and interact with our various departments’ stakeholders seeing things through from start to finish.

As a UX Research practitioner you live & breathe product design thinking. You’re passionate about user experience, user research and conversion optimisation.

You champion User-centricity: you never bring your opinions to the table, but solid, validated, Users problems, needs, motivations and drivers

**Qualifications**
- You have a well-rounded knowledge of product systems, design thinking
- Lead, plan, develop, and conduct research activities, ensuring the right methods are applied
- Sound understanding of information architecture, interaction design, and visual design principles
- Work closely with client teams to deliver relevant and appropriate research plans and strategies
- Designs and leads workshops across a project lifecycle
- Represents user research across the organisation
- Able to communicate effectively at all levels
- Excellent commercial awareness
- Strong stakeholder management skills
- You deliver projects on time. You communicate well in advance if a due date needs to move and the reason. You are responsible for the efficiency and effectiveness of your work because the business depends on it
- You balance qualitative and quantitative data in order to identify and solve complex problems that benefit our business and users

**Additional Information**

Come and follow us over on LinkedIn

  • Product Designer

    5 days ago

    Kentish Town, United Kingdom The Rank Group Full time

    **Company Description** Rank Interactive is the digital business of Rank Group plc. We are a leading international digital gaming company, underpinned by superior talent and technology. We bring people and entertainment together, delivering stimulating and entertaining experiences through diverse digital channels from our offices in Kentish Town,...

  • UX Designer

    1 week ago

    Kentish Town, Greater London, United Kingdom Mumsnet Full time £45,000 - £65,000 per year

    We're on the hunt for a UX Designer to help shape the future of how millions of people use Mumsnet.This role sits within the Product team, working alongside Product Managers and Engineers to design experiences that make our platform more useful, engaging, and valuable. You'll play a key part in not only solving user problems, but also spotting new...

  • UX Designer

    1 week ago

    Kentish Town, Greater London, United Kingdom MUMSNET Full time

    We're on the hunt for a UX Designer to help shape the future of how millions of people use Mumsnet.This role sits within the Product team, working alongside Product Managers and Engineers to design experiences that make our platform more useful, engaging, and valuable. You'll play a key part in not only solving user problems, but also spotting new...

  • Brand Omnichannel Marketing Manager

    1 day ago

    Kentish Town, United Kingdom The Rank Group Full time

    **Company Description** Rank Interactive is the digital business of Rank Group plc. We are a leading international digital gaming company, underpinned by superior talent and technology. We bring people and entertainment together, delivering stimulating and entertaining experiences through diverse digital channels from our offices in Kentish Town,...

  • Social Worker Mental Health

    1 week ago

    Kentish Town, United Kingdom Tripod Partners Full time

    Mental Health Social Worker London Borough of Camden Up to £32 per hour The London Borough of Camden is seeking a skilled and compassionate Social Worker to join our Adults' Mental Health Services. We are looking for an organised professional with excellent legislative knowledge and a commitment to co-production, working with individuals with complex...

  • Brand Omnichannel Marketing Manager

    2 weeks ago

    Kentish Town, United Kingdom The Rank Group Full time

    **Company Description** Rank Interactive is the digital business of Rank Group plc. We are a leading international digital gaming company, underpinned by superior talent and technology. We bring people and entertainment together, delivering stimulating and entertaining experiences through diverse digital channels from our offices in Kentish Town,...

  • Brand Omnichannel Marketing Manager

    2 weeks ago

    Kentish Town, United Kingdom The Rank Group Full time

    **Company Description** Rank Interactive is the digital business of Rank Group plc. We are a leading international digital gaming company, underpinned by superior talent and technology. We bring people and entertainment together, delivering stimulating and entertaining experiences through diverse digital channels from our offices in Kentish Town,...

  • Application Support Engineer

    3 days ago

    Kentish Town, Greater London, United Kingdom Smartodds Full time

    Full-time | Hybrid (1-2 days/week in-office) | Based in Kentish Town, North London We have an exciting new opportunity to join our Application Support Team as an Application Support Engineer. Based in North London, Smartodds provides in-depth research and analysis on sporting events around the world, supported by world-class, bespoke software...

  • Senior Administrator

    1 day ago

    Kentish Town, United Kingdom J. Murphy & Sons Ltd Full time

    Company description: J. Murphy & Sons Limited is a leading global, specialist engineering and construction company founded in 1951 that improves lives by delivering world-class infrastructure. Operating in the United Kingdom, Ireland and Canada, we provide better engineered solutions to infrastructure sectors including Transportation, Water, Power, Natural...

  • Procurement Manager

    3 days ago

    Kentish Town, United Kingdom J. Murphy & Sons Ltd Full time

    Company description: J. Murphy & Sons Limited is a leading global, specialist engineering and construction company founded in 1951 that improves lives by delivering world-class infrastructure. Operating in the United Kingdom, Ireland and Canada, we provide better engineered solutions to infrastructure sectors including Transportation, Water, Power, Natural...