Service Representative
1 week ago
Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.
- Job Overview As a Service Representative you will be responsible for maintaining excellent standards withing the Link Plus facility buildings and providing a Service Representative service for VIP Visits and will make that all important excellent first impression by demonstrating a high level of customer care, professionalism and engagement as well as vetting the guests who enter and managing according to the building procedure. You will be responsible for creating a positive experience for each visitor as well as assisting with the visitors for the building occupiers. Hours of Work 38.5 hours per week Monday to Thursday between the hours of 07:30 and 17:30 Friday - 07:30 - 12.00 Main Duties - Meet and greet all visitors in line with Perception standards. - Announce visitors as appropriate in line with the team agreement. - Assist visitors and occupiers with queries in a knowledgeable and professional manner. - Proactively offer additional assistance as and when required. - Assist customer with moving/installing monitors and cables - Facilitating office layout changes. - Undertaking small DIY tasks such as painting small areas, hanging picture frames/signage etc. - Checking furniture to ensure it is safe and functionable - Checking equipment throughout the building - Accompanying VIP visitors during visits. - Liaise with building cleaners, security, engineers and facilities when required. - Assist in the co-ordination and preparation of meeting rooms - Have an eye for detail and checking rooms are tidy all throughout the day. - Adhere to the site's safety and security procedures and regulations as set out by management. - Represent the business with a positive attitude and professional appearance - Report any maintenance issues in the reception and common areas to the Facilities Helpdesk and follow up accordingly - Deal with any questions or queries and escalate where appropriate to the Front of House Manager What we are looking for - Excellent communication skills, both verbal and written, and a telephone etiquette. - Professional and enthusiastic manner. - To take a leading role in your own personal development. - To work in a flexible manner toward and changes/needs of the business. - Ability to multitask and deal with your clients and visitors in a professional manner at all times. - Able to adjust quickly to new procedures and situations. - Excellent customer service skills. - Ability to communicate at all levels. - Excellent Microsoft skills in Word, Excel and Outlook, (2010 version is desirable) IT literate (essential). - Must be able to obtain SC clearance. - Must be a car owner with business insurance to take small items in between sites
-
Customer Service Representative
7 days ago
Kingston upon Hull, United Kingdom Den Hartogh Full time**Royal Den Hartogh Logistics **is one of the leading Logistics Service Providers. The family-owned organisation was established in The Netherlands in 1920. As a bulk logistics service provider for the chemical, gas, polymer and food industry, we combine the best elements to create the optimal solution for each situation. Safety and operational excellence...
-
Customer Service Representative
1 week ago
Kingston upon Hull, United Kingdom Taylor Higson Full time**Customer Service Representative - Print/Packaging** **Hull (flexible working available after settling in period)** **Up to £30,000 + 25 days holidays (plus bank holidays)** Due to growth, my client is looking for a Customer Service Representative to join its existing team. The company is a leading manufacturer in its sector, dealing with many...
-
Customer Service Representative
1 week ago
Kingston upon Hull, United Kingdom HSBC Full timeTotal Number of hours: 20 Working Pattern: Tuesday - Saturday 11-3 Saturday would be in Hull Branch We offer an attractive hourly rate starting from £11 Per Hour plus an annual discretionary performance bonus. What you'll do The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by...
-
Emea Customer Service Representative
7 days ago
Kingston upon Hull, United Kingdom AB Mauri Full time(Section 1 of Recruitment Protocol) **Job Title** ABB EMEA Customer Service Representative **Job Purpose**: Ensure repeated, consistent and quality customer experience in Mauri Products, Hull to all Customers. Execute this by undertaking Logistics and Customer Service tasks to agreed timings and measures effectiveness versus agreed KPIs. **Reports...
-
Customer Service Representative
3 days ago
Kingston upon Hull HU AP, United Kingdom Sonoco Full time £23,000 - £28,000 per yearAbout the job· Customer Service Representative· Hull based· Hybrid working (3 days office based)· Permanent, full-time (35 hours per week)· £23k- £28k per annum + Benefits: Private Health Scheme (incl. GP Services, Dental & Optical), Employer Pension Contribution up to 11%, 26 days holiday plus bank holidays, hybrid working, flexible working, early...
-
Field Sales Representative
2 weeks ago
Kingston upon Hull, United Kingdom JWL Full timeField Sales Representative - Door-to-Door - Immediate Start Are you ready to harness your sales skills and create a meaningful impact? Join our energetic team as a Sales Representative specializing in door-to-door sales. Our mission is to advocate for tenants' rights concerning housing disrepair. **Responsibilities**: - Engage with potential customers at...
-
Customer Service Representative
2 weeks ago
Kingston upon Hull, United Kingdom Savantini Limited Full timeWe are currently recruiting for a full time customer service advisor to join our busy team at Savantini. Our brands pride them selves on our ability to provide support/guidance and service to our customers and with many of our customers coming back and ordering with us again looking after every single customer is of upmost importance. Main duties will...
-
Customer Experience Representative
1 week ago
Kingston upon Hull, United Kingdom Swift Group Ltd Full time**THE OPPORTUNITY** **- Customer Experience Representative** Your role will primarily involve responding to customer enquiries and complaints via multiple channels and identifying and communicating sensible action plans to customers when required. You will coordinate customers' "Back to Factory" repairs and make courtesy contacts with customers to support...
-
Customer Service Representative
7 days ago
Kingston upon Hull, United Kingdom Clearanswer Call Centre LTD Full time**We are Clearanswer** A call centre in the heart of hull which is looking to GROW due to our huge success. **You don’t need any experience as full training is provided for our new customer service and sales roles.** **What’s it like working for us?** We offer so many benefits for our hard-working employees: - A brilliant starting salary with pay...
-
Customer Service Representative
3 days ago
Kingston upon Hull, United Kingdom Clearanswer Call Centre LTD Full time**We are Clearanswer** A call centre in the heart of hull which is looking to GROW due to our huge success. **You don’t need any experience as full training is provided for our new customer service and sales roles.** **What’s it like working for us?** We offer so many benefits for our hard-working employees: - A brilliant starting salary with pay...
