Trainee Customer Service Associate
2 weeks ago
**Job Overview**
As a **Trainee Customer Service Associate**, you will play a vital role in delivering exceptional customer experiences. You will engage with customers directly, assist with inquiries, and promote products and services. This role is perfect for individuals who enjoy interacting with people, solving problems, and developing their communication skills.
**Key Responsibilities**
- Engage with customers face-to-face, answering inquiries and providing information.
- Assist customers with product and service recommendations.
- Handle customer concerns professionally to ensure satisfaction.
- Work closely with the sales and marketing teams to enhance customer engagement.
- Maintain a friendly and professional attitude while representing the brand.
- Participate in training sessions to develop customer service and communication skills.
**What We’re Looking For**
- A friendly, outgoing, and approachable personality.
- Strong communication and active listening skills.
- A positive attitude and willingness to learn.
- Ability to work well both independently and as part of a team.
- Problem-solving skills and a proactive mindset.
- No prior experience required - full training provided
**What We Offer**
- Full training and ongoing mentorship.
- Career progression opportunities into leadership and management.
- A supportive and energetic work environment.
- Regular team events, networking opportunities, and travel incentives.
**How to Apply**
Pay: From £30,000.00 per year
Additional pay:
- Bonus scheme
- Performance bonus
- Yearly bonus
**Benefits**:
- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
Schedule:
- Day shift
- Monday to Friday
Work authorisation:
- United Kingdom (required)
**Location**:
- Merseyside, L18 1DG (required)
Work Location: In person
Application deadline: 16/02/2025
Expected start date: 17/02/2025
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