Conference and Banqueting Supervisor

Full Job Description

We are currently looking for a Conference & Banqueting Supervisor to join our team

To Support our Conference and Banqueting Management ensuring the highest level of service is offered to all of our guests and clients. This position requires at least 2 years’ experience within a hospitality environment. Outstanding leadership skills are required along with a clear vision of the level of service that is expected. You will be resourceful, efficient, and have an outstanding eye for detail.

**Key Responsibilities of the role**:

- Organise the department to ensure that set up has been completed as per customers specifications and that required stock and linen is available.
- Co-ordinate large events such as Weddings, Charity Ball Events, and other banqueting events.
- Ensure the team is ready for the days business - preparing for the team briefing and sharing information with the team
- To ensure customer satisfaction through establishing and maintaining quality control standards for products services offered to the customers.
- To lead and develop an energetic workforce, with involvement in recruitment, learning and development, team engagement initiatives and all other people management responsibilities.
- Ensure that Company and legal standards for cleanliness are maintained within all food and beverage areas.

**Requirements of the role**:

- Department Manager in a similar role
- Excellent Customer service skills, standards-driven, good organisational skills
- To be able to make decisions in a fast-paced environment and to enjoy it
- To be able to communicate to and motivate your team providing day to day leadership and direction
- Be able to use computer systems

**What do we offer?**
- Competitive salary
- Excellent on-going support, training and development
- Company Pension

**Salary**: £10.00 to £10.50 per hour

Additional pay:

- Tips

**Benefits**:

- Company pension
- Discounted food
- Employee discount
- Flexible schedule
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Banqueting Supervisor: 1 year (preferred)
- Hospitality: 1 year (required)

**Job Types**: Full-time, Permanent

**Salary**: £10.00-£10.50 per hour

**Benefits**:

- Company pension
- Employee discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Loyalty bonus
- Tips
- Yearly bonus

Ability to commute/relocate:

- Burnley, BB12 0RT: reliably commute or plan to relocate before starting work (required)