Customer Care Coordinator
2 weeks ago
Customer Care Coordinator
**Salary**: Competitive Salary
Employment Type: Permanent
Location: Birchwood, Warrington
Our client is one of the top house builders in the UK, having more than 20 current projects on in the North West. They are seeking a Customer Care Coordinator who has a drive for success to add to their already well established customer care team. They areexpanding the team to accommodate the amount of work load coming in. Our client is looking for you to provide a professional and efficient service to their customers.
Roles and Responsibilities:
- You will have a good knowledge of the house building industry to make sure your customers are confident in your services
- Assist management with day to day activities
- You will be the first point of contact to your customers helping them resolve any issues they have
- You will manage your customers expectations and advise them where needed and take ownership of their queries
- Working with the guidelines of the NHBC standards
- Create and issue work instructions internally
- Diary management
- Produce and maintain plot files
Required Skills and Experience:
- Min. 1-2 years experience working with a house builder in customer care
- Professional attitude
- Attention to detail
- Organized
- Handle pressure well
- Computer literate
- Self Motivated
What's in it for you?
- £26 000/annum
- Holiday
- Pension
If you are unsuccessful for this position we will keep your CV on record for any future positions that match your CV.
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