Special Events Coordinator

7 Hospitality Management is looking for a guest-focussed Special Events Co-ordinator to join us in this exciting opportunity for our **Braid Hills Hotel **property in Edinburgh. This is a permanent, part time role between 20-25 hours per week.

Situated just minutes from the bustling city centre, the Braid Hills Hotel features a Victorian building with 71 individually unique bedrooms. The hotel also boasts stunning panoramic views over the city of Edinburgh. A beautiful wedding and events venue, with individually designed event suites to cater for a wide variety of guest needs for up to 140 guests and catering spaces for up to 200 guests.

**What will I be doing?**

As a Special Events Co-ordinator for the Braid Hills Hotel, we are looking for a positive can do attitude to drive exceptional standards and guest experience. You will be responsible for the following tasks;
- Responding to all events enquiries in line with company standards
- Ensuring enquiries are managed to maximise sales, occupancy and revenue, including up-selling equipment, F&B and relevant hotel facilities where possible
- Accurately inputting enquiries into the hotel system
- Actioning all enquiries promptly and following up on a timely basis
- Compiling accurate function sheets, distributing weekly and discussing with Operations Team accordingly, providing updates as required.
- Proactively convert key provisional business through showrounds and proactive chase
- Ensure clear billing instructions and communication of these details to the operations team
- Update social media channels to actively promote and sell the hotel
- Conduct show rounds with prospective clients promoting the hotel
- Create a Christmas calendar of event to maximise revenue and profit
- Attend and coordinate wedding showcases
- Liaise with Head of Sales and our Marketing team to ensure there is consistent and constant marketing promoting the hotel’s facilities and offerings.
- Proactive sales
- Work closely with the F&B team to ensure smooth running and execution of all weddings, conferences and events on site

**What are we looking for?**

A Special Events Co-ordinatorserving 7 Hospitality Management managed hotels is always working on behalf of our Guests, Owners and working with other Team Members. To successfully fill this role you must possess the attitudes, behaviours, skills and values that follow;
- Team player and able to work proactively with a wide remit
- Ability to provide and demonstrate exceptional guest service
- Positive can-do attitude
- A good ability to manage business/workflow priorities
- Previous hospitality and customer service experience
- Computer literacy
- Excellent organizational skills
- Excellent communication skills both oral and written
- Previous experience working within a Meeting & Events role in the hotel sector is advantageous

**Our Values**
- Transparency **|** We ensure clarity in communication so that there are no surprises
- Ownership **|** We think and perform like owners
- Driven **|** We have a constant desire for improvement
- Investment in our People **|** We continuously invest in our people to ensure that they are the best that they can be

**Benefits**
- Pension Scheme
- Discounted Hotel Stays across our 7H Portfolio
- Discounted Food and Beverage across our 7H Portfolio
- Health Scheme
- Enjoy your birthday off
- Employee of the month programme
- Long service recognition scheme
- Complimentary overnight stay within probationary period
- Free use of leisure club facilities within other 7H hotels

**Job Types**: Part-time, Permanent
Part-time hours: 20-25 per week

**Salary**: £10.42-£11.50 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Event Management: 1 year (preferred)

Work Location: One location

Reference ID: BRAIDSPECO