Customer Service Representative
5 days ago
**Job Overview**
**Duties**
- Provide support for clients regarding product information, order status, and service issues.
- Utilize effective phone etiquette to maintain a positive customer experience.
- Perform data entry tasks accurately while managing multiple customer accounts.
- Conduct outbound calling as necessary to follow up on customer requests or feedback.
- Collaborate with team members to enhance client services and improve processes.
**Experience**
- Previous experience in a call center environment is preferred but not required.
- Proficiency in Microsoft Office Suite and general computer skills is essential.
- Strong typing skills with attention to detail for accurate data entry.
- Excellent communication skills with the ability to engage effectively with diverse customers.
- Prior experience in sales or client services will be considered an advantage. Join our team and contribute to creating memorable experiences for our customers through your dedication and expertise
**Job Types**: Full-time, Permanent, Fixed term contract
Contract length: 12 months
Pay: From £13.00 per hour
Expected hours: 37 per week
**Benefits**:
- On-site parking
Work Location: In person
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