Current jobs related to Hotel Receptionist - Ballymoney - The Hedges Hotel

Responsibilities:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and efficiently
- Maintain a clean and organized front desk area
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Collaborate with other hotel staff to ensure guest satisfaction

**Skills**:

- Strong hospitality skills with a focus on providing excellent guest services
- Bilingual proficiency in English and another language (preferred)
- Knowledge of hotel operations and procedures
- Excellent phone etiquette and communication skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and problem-solving abilities
- Proficient in using computer systems and hotel software

Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.

**Job Type**: Part-time

Pay: £10.50-£12.50 per hour

Additional pay:

- Performance bonus
- Tips
- Yearly bonus

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- On-site parking

Ability to commute/relocate:

- Ballymoney: reliably commute or plan to relocate before starting work (required)

Work Location: In person