Veterinary Receptionist

8 hours ago

Chester, United Kingdom Barnhouse Veterinary Surgery Full time

**The Job Role**

We have a fabulous opportunity for an enthusiastic and confident Receptionist to come and join our lovely team of qualified and trainee nurses, 3 vets and full support staff. The practice is well established and busy and would be ideal for someone with excellent Customer Service and interpersonal skills, who is proud to provide the very best treatment and care to our clients and patients. Each day will be interesting and varied and you will be fully supported by our team, who will be happy to help you along the way.

**Who we are and what we can offer**

We are a small animal practice based in Chester and one of the few left who are still independently owned, which makes us stand out from the crowd we think. Our close knit, friendly team of veterinary professionals, we are dedicated to delivering exceptional veterinary care day in, day out. What makes us different is that we value and support our staff along the way, are a genuinely dedicated and caring team with a great sense of humour and a happy disposition while we work.

**Duties include (but are not limited to)**
- Open up and closing down of the surgery
- Greeting clients in a welcoming and professional manner
- Reception duties
- answering phones, making appointments, taking payments, checking in clients and dealing with queries.
- Booking in Operations
- Taking food and medication orders
- Sending booster recalls to clients
- Administration of Pet Discount Scheme and GDPR
- Aged Debtors
- Relaying complex messages from clients to vets/ members of staff
- Cashing up & balancing of monies
- Stock control and placing stock orders
- Stationary order
- Administration & filing
- Sending Thank You cards and welcome packs to clients
- Holiday and sickness cover
- _**Please note this position includes working every other Saturday 9.00am - 1.00 pm.**_

**What you will need**

A Minimum of 1 years experience of reception is required

**Benefits of working with us**

We offer 5 weeks holiday PLUS Bank holidays a year, holiday loyalty scheme after 4 years, enhanced sick pay scheme, discounted medication & pet food, Pension, free on site parking. We are an Equal opportunities employer. We value our employees mental health and we are dedicated to protecting their physical and mental health.

The position is Full
- Part time (30-37.5 hours a week) and permanent_**.**_

Benefits include 5.6 weeks holidays a year, plus holiday loyalty scheme after 4 years service, pension, plus many other benefits.

**Job Types**: Full-time, Part-time, Permanent

Pay: £12.21-£13.00 per hour

Expected hours: 30 - 37.5 per week

**Benefits**:

- Additional leave
- Bereavement leave
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Reception: 1 year (required)

Work Location: In person

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