Part-time Evening Veterinary Receptionist
7 days ago
**We have a fantastic opportunity for a Part-Time Evening Veterinary Receptionist to join our team here at MiNightVet Chester/Wirral.**
This is a permanent role.
Working pattern will include;
1 week night (Thursday or Friday), 1 Saturday per month and 2 Sundays per month. Working hours vary from 10am - 11pm.
Holiday cover/overtime may be available so flexibility is a must.
As a receptionist you will provide a friendly, efficient and professional service to our clients and their animals. You will need to be able to work well within a team, sometimes under high pressure in a fast paced environment.
Previous veterinary receptionist experience would be preferable but not essential.
**Main duties would include**:
- Answering the telephone
- Dealing with clients face to face and over the phone.
- Answering emergency referral phone calls and arranging appointments.
- Booking appointments
- Processing prescription requests.
- Dealing with clients at the reception desk, taking payments and dealing with account enquiries.
- Answering client's insurance queries.
- Liaising with different teams within the practice.
- General administrator duties such as scanning and filing.
- Accurately recording client and animal information on our IT system, so good IT skills would be preferable.
- Working at a fast pace.
- Cleaning duties are involved.
**In Return, you will receive**:
- Salary above National Minimum Wage
- 6 weeks leave a year (5 weeks plus bank holidays/equivalent) rising to 7.6 weeks leave a year after first 5 years of service (1 extra day per annum based on service)
- Industry leading enhanced Maternity, Paternity and Adoption Leave pay offering 10 weeks full and 10 weeks half pay
- Pension
- Staff discount scheme on Veterinary bills and products
- Access to Perk Box offering Entertainment, Travel and Retail discounts
- Employee Assistance Programme
- Access to a range of flexible benefits to suit your needs - such as subsidised gym membership, and cycle to work scheme
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