Lettings Co-ordinator

**Lettings Co-ordinator**
**Salary: £26,536**
**Type: Permanent, Full time**
**Location: 6 Collins street, Oxford, OX4 1NN**
**About us**
We are one of the UK’s leading housing associations. Our vision is to improve people’s lives through high-quality homes and services.
We operate across London and southern England, providing affordable, private, and social rented homes, student, NHS and temporary accommodation, as well as supported housing and homes for older people. We also offer high-quality sustainable homes for sale and shared ownership, available through our FABRICA by A2Dominion brand.
Whilst we take a commercial approach to housebuilding, all the profits the Group generates are reinvested into supporting our social purpose, helping to deliver more homes and services for customers.
**About the role**
We’re searching for a* Lettings Co-ordinator* to join our friendly and hard-working team at A2Dominion. This role is responsible for the general organisation and administration of all office activities, supporting the tenant with the progression of their move as well as assisting the regional lettings team and property management team as required.
**Key responsibilities**:

- Provide advice and support to A2Dominion’s tenants with any lettings related issues including supporting tenants who are endeavouring to secure a move
- You will be the first point of contact for potential tenants; responding to telephone calls about listed properties in addition to guiding them through the sign up process
- As part of the role you will support the organisation's drive to provide services digitally using modern technologies, by continuously identifying ways to improve and automate our processes
- You will be providing administrative and functional support to the regional lettings team and tenants. You will be required to complete the end of tenancy and re-let process within required deadlines including the preparation of relevant paperwork
- As part of the team you will be updating the property portals (Rightmove & Zoopla) and our website to ensure all upcoming properties are listed on the market
- Assist Central Lettings Manager with policies, procedures and work practices updates to continually improve administrative processes
- Administrative support to the Lettings Team, including preparation and distribution of correspondence and information as requested and recording and reporting key performance data

**More about you**:
For this role, we’re looking for someone with the following:

- Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
- Experience of delivery in customer orientated service, housing or similar environment
- Good level of IT Knowledge including Word and Excel
- Excellent verbal and written communication and interpersonal skills
- Ability to calculate data and analyse information in order to draw logical conclusions

**Choosing us is easy**
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.
We offer a wide range of staff benefits. For this role, these include:

- 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
- Up to 8% contributory pension
- Flexible working
- Investment in your learning and development.

In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.

**Job Types**: Full-time, Permanent

**Salary**: £26,536.00 per year

Schedule:

- Monday to Friday
- No weekends

Work Location: Hybrid remote in Oxford