On-call Carer

**ON CALL SUPPORT WORKER JOB DESCRIPTION (CARE AT HOME)**

**Job Purpose - To be available 3 days per week up to a maximum of 36 hours (single shifts or split shifts as required)**

**INTRODUCTION**

Our domiciliary care services provide care and support to individuals or families in their own home. The service is required due to infirmity, illness, incapacity or social problems that prevent our clients from undertaking their various self
- care duties. Our aim is to promote and prolong our client’s independence in their own homes.

Predominantly, our client base is elderly, though illness affects all ages. Therefore, the support worker should be able to care for clients from the age of 18 years old.

Our support worker services provide personal care and support, and we also employ support staff who are responsible for assisting with domestic duties in the client’s own home.

Care work is a career. Our support workers receive practical training to complete their duties, as well as studying for Certificates and Diplomas in Care, so as to promote their career in care.

**MINIMUM REQUIREMENTS**

Basic Academic Qualifications preferred

Previous experience in care is preferable, but not essential, as full training will be given

SVQ level 2 in Health and Social Care OR willingness to work towards this qualification

**JOB HOURS**

Set days

Hours are flexible, depending on the needs of the business

Part time and full time hours available

Weekends on a 2 week rotation.

You will provide care according to the client’s specific diagnosis and needs.

Your duties will include:
Care Provision
- To provide personal care and support to clients with a wide range of needs, illnesses and disabilities
- To know and understand the care and support of the client
- To undertake the tasks detailed in the client’s Personal Support Plan using a person centred approach and in the least intrusive way to encourage the independence and motivation of the client and not foster dependent behaviour
- To provide input into the care and support plans of clients by regularly feeding back to the Care Co-Ordinator or Manager
- To assist the client to get up in the morning and to go to bed at night
- To assist clients to wash, bath and shower, including the use of bath aids where applicable
- To assist clients to dress and undress
- To assist clients to look after their skin, teeth, hair and nails, including assistance to shave, if applicable

**Responsibilities**: *To assist clients with toileting. Continence management and personal hygiene, including catheter care and Urosheath care*
- To assist clients with stoma care, including emptying colostomy bags
- To assist clients with their medication at the agreed level of support, as detailed in the client’s Personal Support Plan
- To prepare food and drink for the client, being aware of the client’s choice,likes/dislikes, nutritional needs and cultural requirements
- To provide light general household domestic duties, including housework and laundry, as detailed in the Personal Support Plan, or as instructed by Management.
- To use manual handling equipment safely and correctly
- To take responsibility for the safe handling of property and equipment belonging to the client
- To maintain good communication and effective working relationships with clients

Recording and reporting - all online systems
- To maintain detailed accurate records in respect of care and medication support given and tasks undertaken
- To follow each task as described in our APP.
- To protect the confidentiality of all information relating to the client and not divulge information to anyone who is not authorised to receive it.
- To promptly report to the office or Out of Hours Care Co-ordinator any issues concerning the care, support, well
- being or behaviour of the client and update records accordingly
- To continue to monitor where concerns have been reported and recorded
- To recognise the signs of abuse and immediately report abuse or suspected abuse to the Manager
- To report any complaints to the office or Out of Hours Care Co-Ordinator
- To contact the office or Out of Hours Care Co-Ordinator if running late

General
- To dress appropriately, wearing the uniform and using the personal protective equipment provided by My Homecare
- To seek out best practice and look at innovative ways to improve the quality and efficiency of service delivery
- To attend and participate in regular My Homecare meetings and any other relevant meeting
- To attend in house and external training pertinent to the role of support worker
- To observe all Health and Safety rules and take reasonable care to promote health and safety of self and others and raise any concerns to the Manager
- To aim to ensure everyone has equal access to services and employment
- Any other duties requested by Senior Management, which are within the scope of the post, e.g. shopping, ensuring that all receipts are kept.
- To work within the 24- hour