Executive Assistant

This Executive Assistant post is an 'all rounder' role, ideal for someone with a positive, professional, flexible ‘can do’ approach to work, with a bubbly personality

Image Data Group are a family run business with sites in Willerby (Hull), Howden & Brighton, operating at the forefront of marketing communications, providing print solutions/products since 1989. We deliver innovative visual communications for the UKs leading retailers & corporations from banners, tension-fabric light boxes to presentation brochure packs & office stationary.

The Executive Assistant role is based in the office on site in Willerby (HU10 6EB) & a key role within our business. You will create & maintain the positive relationships with our customers & stakeholder ensuring their needs are met & exceeded daily, ensuring the smooth running of the office whilst working locsely with our Senior Leaders & CEO.

Reporting into the Finance Manager, your hours of work are 37.5hrs per week working Monday to Friday, 9am until 5.30pm. In return for your hard work, you will receive **a competitive salary depending on your qualifications, age & experience, enhanced holiday entitlement increasing with length of service & good attendance, free on site parking, cycle to work scheme, employee support program, Company pension and the chance to be part of a family business that values their team members so you are not just a number**

**YOUR ROLE**

As Executive Assistant, your role is to help ensure the smooth running of the office. Working as part of the Finance & Administration Team, there’s not much your job won’t cover, and no two days will ever be the same.

**KEY TASKS**
- You’ll look after refreshments including lunches for the Management Team & visitors, organise meeting rooms, the post, general office paperwork, scanning, filing & be the main point of contact for visitors
- Develop and maintain excellent communication with operations/depts/management and progress all enquiries, working efficiently and effectively.
- Use approved administration procedures to enable accurate reporting and timely invoicing.
- Process customer & supplier enquiries & queries in accordance with procedures including financial procedures/processes.
- Ensure Company and customer quality procedures are followed at all times.
- Accurate data entry onto the in-house MI system & spreadsheet based client systems accordingly
- General office administration tasks including good working knowledge of using Microsoft Office (Word, Excel, Outlook & PowerPoint) & general filing, daily posting requirements
- Be on hand for other duties from Management Team as required to assist with adhoc duties such as sourcing products/services to purchase/returning/paying for services/products provided
- To perform other duties that reasonably correspond to the general character of the post and are commensurate with its level of responsibility.
- Use Company vehicles when required to undertake tasks/duties

**Performance Indicators / Targets**:

- Consistent attainment of high level of customer service demonstrated by positive/critical feedback.
- Attention to detail in all areas of your work
- Assist in achieving the specified Key Performance Indicators for client accounts.
- Demonstrate a flexible approach to work, ensuring deadlines for tasks are agreed & met.
- Ensure total confidentiality is maintained at all times during employment with the Company and at any time after the termination of employment with the Company.
- To uphold the imageData Group values by being customer focused, service driven, innovative, collaborative, flexible, enterprising and accountable.

**Skills**
- Ability & confidence to drive (Must have full UK driving license)
- Good IT knowledge including Microsoft Office (Word, Excel, PowerPoint & Outlook) with focus & attention on data entry
- Some experience of working in a busy and varied customer focused environment would be advantageous
- Ability to deal with difficult customer situations
- Ability to work as part of a small but friendly executive team
- Clear communication, both orally and in writing, with good interpersonal skills (includes the ability to use tact and discretion and be confidential as required)
- Good organisational skills with a proactive approach to work & tasks
- Able to multi-task and priorities workload
- Ability to work to own initiative
- Remain calm under pressure, with a can-do attitude
- Flexible and adaptable approach to changing work priorities
- Helpful and co-operative attitude.

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