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Receptionist

3 weeks ago

Telford, United Kingdom Window Systems Division Full time

EPW1

**JOB TITLE**: Receptionist

**LOCATION**: Telford

**HOURS**: 08:30 - 17:00, Monday to Friday

Job Purpose:
The role of the Receptionist is to work independently to provide quick and efficient administration support for key departments within Epwin Window systems.To also providea professional and friendly service to all visitors and employees.

Key Accountabilities:

- Adherence to all organisational policies, management systems and standard operating procedures, including legal responsibilities in relation to Health, Safety and Environmental
- Control of reception area
- Greeting, welcoming and directing visitor appropriately.
- Notifying company personnel of visitor arrivals.
- Answer incoming calls in a timely manner, screen and direct to relevant person/department.
- Take and relay messages.
- Ensure effective communication with all callers.
- Purchasing, ensuring items have order coverage
- Maintain telecommunications system.
- Organise conference and meeting rooms.
- Book travel and accommodation for employees and customers following appropriate management approval.
- Deal with queries from the public and customers
- Supply information regarding the organisation to clients and customers.
- Monitor visitor access and ensure sign in and out of the building.
- Provide general administration and clerical support to all departments as and when required.
- Prepare correspondence and documents.
- Receive mail and deliveries, sort post for each department, frank mail and send.
- Control inventory relevant to the reception area.
- Maintain visitor records
- Hospitality
- Collection of lunches from Hortonwood for meetings
- Overseeing time management system

Skills and experience required:

- Experience of working on a Reception desk
- Administration experience
- Excellent verbal and written communication skills.
- Organised approach to work.
- Ability to work independently
- Experienced and competent with all Microsoft packages.
- Full UK Driving Licence
- Experience of hosting meetings for internal and external people