Head of Emea Business Operations

Bachelor’s degree required, advanced degree preferred or equivalent experience
- Extensive professional work experience in sales operations and strategy, financial planning and reporting, business analysis, business intelligence
- Experience leading planning and analysis for large organizations
- Experience gathering business requirements and developing scorecards and dashboards to surface meaningful KPIs and actionable intelligence to senior leaders
- Excellent written and verbal communication skills

For more than 15 years, Amazon Web Services (“AWS”) has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure
AWS is seeking a talented Head of Business Operations for EMEA to lead the growing, fast-paced team, based in London. This is a unique opportunity to play a key role in the exciting and diverse space of the Amazon Web Services.
We're looking for a detailed, motivated, and structured profile to partner with the EMEA VP and Sales & Marketing leadership teams to create mechanisms that allow AWS in EMEA to scale, whilst understanding and delivering a great customer experience. This senior leader will set the direction for the team and influence a broad range of stakeholder teams.
This is a high visibility leadership role that will be responsible for defining and setting the strategic vision and operational roadmap and will be a thought leader, sought after for key functional and business decisions.
You should be excited about working with data, be driven to dive deep, and passionate about collaborating to create, develop and maintain the go-to-market strategies across the region.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small
- and mid-market accounts to enterprise-level customers including public sector.
Key job responsibilities
**What you will do**:

- Lead a team of Sales Operations Managers and analysts to Develop key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market segment development objectives
- Partner closely with the Managing Director to set ambitious yet achievable goals for the sales organization, then put a framework in place to report, analyze and measure progress against them.
- Develop relationships and work with sales, partner, sales operations, and other stakeholders to create and refine the tools and processes needed to drive strategic programs across both areas.
- Lead the local planning process and run the operational cadence of activities, such as Quarterly and Monthly business reviews, 2x2s, Segmentation, Territory/Account Planning, Operational Planning 1-2 and Offsite strategy workshops.
- Shape the strategy to align each plan with the core mission, providing executive sponsorship to program-manage the end to end delivery of the initiatives, in coordination with Partner, Marketing, Finance, SAs and Sales teams. This includes the creation of metrics, processes and mechanisms.
- Support the evolution, integration, and implementation of sales systems and processes to meet the rapid growth of the business and its revenue attainment and market segment development objectives.
- Provide insights via external market segment research and deep dive including the in country macro-economic issues and opportunities. Evaluate and research various data sets to provide deep insights and recommendations; prepare ad hoc analysis as needed. Provide actionable intelligence with existing metrics or identify, develop and propose new metrics.
- Lead compensation, quota planning, headcount, new market segments planning and executing related initiatives.
- Manage the development of continuously-evolving forecast models and methodologies, owning the quantitative analysis of the performance of our sales team, to improve Sales Excellence and productivity.

About the team
About AWS
Diverse Experiences
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to becom