Office Administrator

1 week ago

Harlow, United Kingdom Ideal Logistics Full time

We are a logistics firm based in Harlow and we are looking for an Administrative Assistant to support the ongoing growth of the businesses.

This is a great opportunity for you to grow and develop alongside the business and to be recognised and rewarded for your performance. As a group, we pride ourselves on our results-driven, high integrity competent culture. As a team, we expect the best from each other and give the best to our clients.

**Your main responsibilities include but are not limited to**:
Administration and Office Support:

- Planning and coordinating administrative procedures and systems
- Devising ways to streamline and improve processes

Customer Service:

- Screening telephone calls and directing them to the right person
- Providing end to end customer service from client onboarding to ongoing support

Team Support:

- Providing team support, including liaise between the warehouse staff and office staff, ensure the smooth streamlining of jobs.
- Assisting the finance team with various tasks, including invoicing, debtor follow-ups and payments

HR/ IT Support:

- Being the first point of contact for employees on any general queries
- Ensure that all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated
- Coordinating the recruitment process to hire talent for the group
- Coordinating IT Support and Data security with our IT supplier and ensuring GDPR compliance

**To succeed in this role, you will have**:

- Excellent written & spoken communication skills including phone manners
- Ability to maintain a high attention to detail while working in a high-pressure, growth-focused environment
- Excellent MS Office knowledge, familiarity with IT and good numeracy skills
- Willingness to work hard, aptitude to learn, tenacity and a growth mindset

**Office**:You will be required to work from our offices in CM20

We would prefer someone who has experience in the logistics industry.

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£35,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Harlow, CM20 2DW: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 4 years (required)

**Language**:

- English (required)

Work Location: In person

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