Customer Advisor

2 weeks ago

Newcastle upon Tyne, United Kingdom Newcastle Building Society Full time

**About the role**:
Would you like to be part of a team who has won Best Regional Building Society for 7 years running? A team who believes that keeping financial advice on our high streets is important for everyone in our local communities?

Do you thrive in a face-to-face customer focused environment?

If so, our Customer Adviser role could be the perfect fit for you.

Utilising your outstanding people skills, you will be engaging with our customers on a daily basis, taking the time to listen and really understand their financial needs and goals.

Every day is different, from opening and setting up the tills ready for the working day ahead, making customer appointments, processing customer transactions at the counter, assisting in the opening of savings accounts to cashing up and closing at the end of the day

But, amongst all of the busy day to day duties, taking the time to get the kettle on and have a cuppa with your colleagues is also very important to us

**This role is full time working 35 hours per week Monday - Friday 9am - 5pm, plus Saturdays on a rota basis (paid as over time). Typically you will work up to 2 Saturdays per month.**

**About You**:
Being great with people and building relationships with customers are top of your skills list.

Strong listening skills and the ability to empathise are equally as important.

A natural team player, you will enjoy working closely with your branch colleagues, ensuring as a team that you deliver an outstanding customer experience whilst supporting the needs of our Society.

We understand you may not have worked in financial services before, and that’s OK, but the desire to learn and develop new skills will important to us as you flourish in your new role.

In return, we’ll provide you with a tailored 12 week training programme in one of dedicated training hubs, development conversations and opportunities to grow and progress your career with us.

**About Us**:
Our Society’s branch network represents the face of Newcastle Building Society on the high street, in our Heartland the North East of England.

As a Customer Advisor, you’ll be joining us at a really exciting time on our journey which is already 160 years in the making. As well as receiving a competitive annual salary, our colleague benefits package, which in addition to your salary package also includes;
- A 35-hour weekly contract
- 25/30 days holiday each year plus bank holidays
- Extra day holiday for your birthday
- Bonus scheme
- Pension scheme
- Life assurance and income protection
- Access to a range of wellbeing benefits
- Electric car salary sacrifice scheme
- Cycle to Work scheme
- Above statutory family leave entitlement
- The option to buy extra holidays
- Two paid volunteering days each year
- A broad range of learning and development opportunities

**Salary**: £21,138.00-£24,320.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Newcastle upon Tyne, NE1 7DQ: reliably commute or plan to relocate before starting work (required)

Work Location: In person

  • Customer Advisor

    3 days ago

    Newcastle upon Tyne, United Kingdom Boots Full time

    **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for...

  • Customer Service Advisor

    1 day ago

    Newcastle Upon Tyne, United Kingdom Tru Talent Full time

    **Customer Service Advisor** **Basic Salary**:Up to £22,000 + Bonus **Working Hours**: 8am - 5pm Monday to Friday **Location**:Newcastle **Extras**: 21 Days holiday + Bank Holidays, Pension Scheme New vacancy for a **Front of House/Customer Service Advisor** to join a busy accident repair centre. Reporting to the Body Shop Manager, the main purpose of...

  • Customer Service Advisor

    7 days ago

    Newcastle upon Tyne, United Kingdom Page Personnel Full time

    Opportunity to join an International leading business within their industry - Progression opportunities available! **About Our Client**: Page Personnel are currently working with an extremely established business based in Newcastle upon Tyne to recruit a Customer Service Advisor to join their team on a permanent basis! This is a fantastic opportunity for...

  • Customer Service Advisor

    3 weeks ago

    newcastle-upon-tyne, United Kingdom Russell Tobin Full time

    Job Opportunity - Customer Service Advisor - Full Time - Office Based We are seeking a dedicated and customer-focused Customer Service Advisor to join our team. In this role, you will be responsible for handling inbound calls and providing exceptional service and support to customers. Full training will be provided during the initial 2–3 weeks. Customer...

  • Customer Advisor

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Highlight North East Full time

    **Customer Service Advisor - Immediate Start** **No experience necessary - Full ongoing training provided** Highlight NE are looking for a motivated and highly ambitious individual who is excited to work in fast paced environment alongside a rapidly expanding team in the heart of Newcastle. The Customer Service Advisor will have excellent communications...

  • Customer Advisor

    2 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom B&Q Full time £24,000 - £36,000 per year

    OverviewCustomer Advisor - CheckoutsPart time - 20 hours per week (4 x 5hr Shifts)Fixed Term Contract until 31st JanuaryShifts available Monday - Sunday, 7.00am - 8.00pm UK Notional hourly rate £12.71 per hour B&Q ScotswoodWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools...

  • Customer Service Advisor

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Russell Tobin Full time £18,000 - £25,000 per year

    Job Opportunity - Customer Service Advisor - Full Time - Office BasedWe are seeking a dedicated and customer-focusedCustomer Service Advisorto join our team. In this role, you will be responsible for handling inbound calls and providing exceptional service and support to customers. Full training will be provided during the initial 2–3 weeks.Customer...

  • Aftersales Customer Advisor

    7 days ago

    Newcastle upon Tyne, United Kingdom Lookers Plc Full time

    Overview: **Lookers Newcastle Customer Contact Centre** **Salary: £22,000 plus OTE up to thirty thousand pounds** **Working Hours: 40 hours** A truly great time to be joining Newcastle contact centre as an Aftersales Customer Contact Advisor. You will be reporting into Steven Bell (Central Sales and Customer Service Manager) and work alongside our...

  • Customer Service Advisor

    2 weeks ago

    Newcastle Upon Tyne, United Kingdom Cpl Life Sciences Full time

    Customer Service Advisor Do you want to work for a company who delivers excellence for our Customers and Colleagues? A company who focuses on our new core values: Deliver Collaborate Community Care Do the right thing Location: Newcastle Upon Tyne Pay rate: up to 21k Duration: 6 months with the opportunity to go perm. We are looking for colleagues to join our...

  • Customer Service Advisor

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Specsavers Full time

    **Customer Service Advisor** **Location: Newcastle Kingston Park** **Working Hours: 40 hours per week to include weekend working** **Full Training provided** **Specsavers Perks** **Friendly, Supportive Team** **Customer Service Experience is preffered for this role** Looking for something new and a varied role? We are looking for a Customer Focused**...