Current jobs related to Customer Service Agent - Crawley - Billing Better

  • Customer Service Agent

    6 days ago

    Crawley, United Kingdom CCP Full time

    We are proud to be working with an existing financial services client, who are looking to recruit passionate Customer Service Agents. You must be able to demonstrate resilience, integrity, excellence in execution and confidence while speaking to customers abouta variety of queries. As a Customer Service Agent, you will be responsible for providing an...

  • Customer Service Agent

    6 days ago

    Crawley Down, United Kingdom CCP Full time

    We are proud to be working with a brand-new client, a financial services client who are looking to recruit 11 passionate Customer Service Agents. You must be able to demonstrate resilience, integrity, excellence in execution and confidence while speaking tocustomers about a variety of queries. As a Customer Service Agent, you will be responsible for...

  • Customer Service Agent

    3 hours ago

    Crawley, United Kingdom Smol Products Full time

    this exciting opportunity is for full-time hours worked over five days, Thursday to Monday. **what kind of person are we looking for?** a friendly, calm, organised person who really enjoys looking after customers. **you will have / be**: - proven experience looking after people; dealing with questions, queries, solving problems (this doesn’t have to be a...

  • Night Controller

    1 week ago

    Crawley, United Kingdom PM247 Ltd Full time

    **Night Controller / Customer Service Agent** **EVO Taxi - Professional Taxi Company Based in Crawley** EVO Taxi, a well-established and professional **taxi company based in Crawley**, is looking for a reliable and organised **Night Controller / Customer Service Agent** to join our growing team. This key role involves booking coordination, dispatching, and...

  • Customer Service Agent

    1 week ago

    Crawley, United Kingdom CCP Full time

    We are proud to be working with a brand-new client, a financial services client who are looking to recruit 11 passionate Customer Service Agents. You must be able to demonstrate resilience, integrity, excellence in execution and confidence while speaking tocustomers about a variety of queries. As a Customer Service Agent, you will be responsible for...

  • customer service field agent driving Crawley

    2 weeks ago

    Crawley, United Kingdom Randstad Business Support - London Full time

    Discover a career that allows to be human, whole, and highly effective.As a Customer Service Field Agent Driving, you'll support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, May be required to...

  • Customer Service Agent

    3 hours ago

    Crawley, United Kingdom AVPlacements Full time

    **Customer Service Advisor** **Introduction** Based in Crawley, the business focuses on supplying patients with much needed medical products via the NHS. We have a great opportunity for a Customer Service Advisor who will help manage the prescription process. As one of the Customer Service Advisors, you will be responsible for speaking with patients and...

  • Customer Service Representative

    4 days ago

    Crawley, West Sussex, United Kingdom Airport Cars Gatwick Full time

    Customer Service AgentDay Controller/Customer Service Agent required by leading Airport based Passenger Car Service. Duties will include, but not be limited to the following:Entering Passenger bookings onto the companies Computer Despatch system.Taking payments from clients using the online Credit Card machines to make the transaction.Allocating Passenger...

  • Estate Agent

    1 week ago

    Crawley, United Kingdom POSTIFY LIMITED Full time

    **Estate agent - Work from Home** Would you like to Work from Home in your home area? This is an opportunity where your income is limited only by what you want to achieve. We are a global estate agency but with expert local knowledge provided by local property professionals who are focussed on delivering excellent customer service and results. Our agents...

  • Customer Service Representative

    1 week ago

    Crawley, United Kingdom Airport cars Gatwick Full time

    **Customer Service Agent** Night Controller/Customer Service Agent required by leading Airport based Passenger Car Service. Duties will include, but not be limited to the following: Entering Passenger bookings onto the companies Computer Despatch system. Taking payments from clients using the online Credit Card machines to make the transaction. Allocating...

Customer Service Agent

2 weeks ago

Crawley, United Kingdom Billing Better Full time

**About Us**

Billing Better help renters set up and manage all their household bills into one easy monthly payment. Our aim is to make bills more straightforward for renters and our letting agent clients, whilst providing a smooth, seamless and efficient customer experience.

**The Job**

We're a digital-first company dedicated to delivering top-notch services and we're on the hunt for team members with excellent communication skills, multitasking abilities, a true passion for helping the customer and a dynamic 'can-do' attitude.

You’ll mix live chat via our digital platforms with voice work, and you’ll be the superstar that helps set us apart from the rest

This part time role (10:00-14:00) is to help support the team during our busiest times of the day.

Key Responsibilities:

- Providing accurate and relevant information to customers in a timely manner
- Resolving customer complaints, ensuring satisfaction, and escalating when needed
- Documenting customer interactions in our CRM system
- Collaborating with teammates to ensure effective and efficient problem-solving
- Staying up-to-date with our products, services, and policies
- Suggesting improvements to our live chat system and customer service processes
- Carrying out any other duties to support the customer service team

**Requirements**:

- Maths and English GCSE or equivalent
- Proven experience as a live chat agent or similar customer service role
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritise tasks effectively
- Strong problem-solving skills and quick thinking
- Familiarity with CRM software and live chat platforms
- Ability to work well in a team-oriented environment
- Willingness to work flexible hours, including one Saturday each month.

You'll receive full on-the-job training and support with ample opportunity to evolve your role as you develop and as the company grows.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Crawley, RH10 9PJ: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 3 years (required)

Work Location: In person

Reference ID: Customer Service Agent - Billing Better PT