Apprentice Medical Receptionist
14 hours ago
**Medical Centre / GP Practice**
**Apprentice Medical Receptionist is required to support a busy medical practice located in Liverpool**
**Duties and Responsibilities**
- Booking appointments, handling face to face and telephone queries
- Dealing with repeat prescription requests and queries from pharmacists, patients, relatives, other NHS staff
- Use of our clinical computer system to record, extract, use data to assist with our call/recall system
- Processing incoming and outgoing documents both on paper or electronic
Apprenticeship Qualification - Customer Service Practitioner Level 2
8am to 18.30pm Monday to Friday - (24 hrs per week, shifts to be agreed)
£168 a week
**Skills and Qualities**
- Excellent communication skills
- Attention to detail
- Awareness of confidentiality and the ability to follow procedures
- Computer literate with knowledge of Microsoft Word and Excel
- Must be polite
- Reliable and excellent timekeeping
- Willing to learn and develop within the role
- Ability to show empathy and a caring nature
- To be a team player
- Ability to work in a high-pressured environment
- Ability to take direction from senior colleagues
GCSE English and Maths A-C or 4-9 would be desirable
Opportunity to develop skills and knowledge whilst working as part of the NHS.
Encouraged to complete additional training such as medical terminology and re-coding which will enhance future career prospects.
**Job Types**: Part-time, Apprenticeship
Part-time hours: 24 per week
**Salary**: £168.00 per week
Schedule:
- Day shift
COVID-19 considerations:
All common surfaces are regularly sanitised
Ability to commute/relocate:
- Liverpool, L5 0QW: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Receptionist: 1 year (preferred)
Reference ID: 52493
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