IT Operations Manager

7 days ago


St Philips, United Kingdom IMT Resourcing Solutions Full time

We are working with a leading legal practice in Bristol who are seeking an IT Operations Manager in a newly created role reporting into the Head of IT. A great opportunity for a proven IT Manager or Service Delivery Manager looking to work closely on thestrategic direction of IT and continue to build out the service.
What will you be doing as an IT Operations Manager
- To drive service excellence across front line services with a strong emphasis on continual service improvement and industry best practice
- Be accountable for the delivery of high quality, reliable, secure and performant IT services to the firm
- Oversee and ensure adherence to policies, processes, procedures and best practice across Service Desk, 2nd line and Infrastructure functions
- Create, assess, and present relevant management information (MI) and reports that provide transparency, service insights and facilitate service improvement and investment planning
- Provide leadership and management for Service Desk staff and Infrastructure Engineers
- Work in close collaboration with different resolver groups, both internal and external, to achieve positive outcomes
- Work collaboratively with IT and business project teams in support of strategic and operational objectives
- Promote a culture of operational excellence, professionalism, and proactivity within your teams including personal development and performance management
- Maintain and support information security standards aligned to ISO270001 and Cyber Essentials Plus and industry best practice
- Ensure the team is cohesive both collectively and as individuals, focused on providing the highest standards of service to users both in the technology they use and the day to day support they receive
What Experience do you need as an IT Operations Manager
- You will have previous experience within an IT Operations and/or Senior Management position
- You will demonstrate excellent attention to detail and have the ability to create and present complex management reports to senior stakeholders
- A proven ability to lead, motivate and coach staff to become the best version of themselves
- You will have a passion to succeed and the ability to identify and correct problems effectively and quickly
Technical Skills:

- Cloud Services - Office 365, Azure, SaaS including migration and management
- Managed Service Provider services, operations, and contracts
- ITIL, Prince2, ISO 27001, 9001, Cyber Essentials
- Enterprise IT infrastructure (Wintel, Virtualisation, VDI, SAN)
- Corporate WiFi, BYOD, LAN, WAN, networking principles
- Security technologies, anti-virus, content filtering, phishing, DLP
- Backup, DR & business continuity planning
What will you get in return?
Annual salary of up to £55,000 + bonus
Hybrid working environment 2/3 days on site in central Bristol
Competitive Pension and Private healthcare
Recognised employer of choice
Great career progression opportunities
Established IT service with strong backing from board
This role is based in Bristol and is commutable from Weston-Super-Mare, Swindon, Chippenham, Yate, Gloucester, Cirencester, Cardiff and Newport


  • General Manager

    2 weeks ago


    St. Philips, United Kingdom Bis Henderson Full time

    **Location**: Bristol **Salary**: up to £70,000 + car allowance + bonus **Summary**: The nature of the role necessitates the need for an individual with a strong FMCG Distribution operational background along with the credibility and gravitas necessary not only to engage with the workforce but to also build an excellent working relationshipwith the...


  • St. Philips, United Kingdom 360 Resourcing Solutions Full time

    **Desktop Support Analyst (VMWare, Citrix) - £27,000+Bonus+Bens - Bristol/Hybrid** My client are a leading Managed Service Provider with some of the countries top companies as their customers. Due to continued growth we are looking for a **(Desktop Support Analyst (VMWare, Citrix)**with strong VMWare, Hyper-V and Citrix knowledge to join one of their...


  • St. Philips, United Kingdom Tribal Group Full time

    Tribal’s vision is to empower the world of education and we make it our mission to provide the software and services which underpin student success. Education Services (ES), a division of Tribal, provides services which are designed to stimulate and accelerateeducational improvement. **The Role** The Business Support Administrator is part of the ES...

  • Administrator

    2 weeks ago


    St. Philips, United Kingdom OD TALENT SOLUTIONS LIMITED Full time

    Administrator Matter. £21,000 Are you a first-class Administrator looking to push yourself that little bit further? Do you crave a career with an ethically motivated employer who are pushing for change? Would you like to be part of the creation of a company, committed to modern values and principles including inclusion and sustainability that are built into...

  • Operations Manager

    2 weeks ago


    St. Albans, United Kingdom Smart 10 ltd Full time

    Job Title: Operations Manager **Salary**: Up to £45,000 - Depending on Experience Contract: Permanent Location: St Albans, Office Based - with flexibility mainly across Hertfordshire is required Hours: Monday - Friday, 37.5 hours per week, however some out of hours and weekend working may be required. Are you confident in supporting a team of...

  • Operations Manager

    2 weeks ago


    Bury St, Suffolk, United Kingdom Quartzelec Limited Full time £60,000 - £90,000 per year

    Who we are…Quartzelec is an independent, multi-disciplined service provider, proudly employing over 600 people in the UK and beyond, with a turnover exceeding £90 million.We specialise in contracting and rotating machine services, and our expertise in repairing and maintaining motors and generators is backed by over 100 years of experience in the field.We...

  • Operations Manager

    17 hours ago


    St Ives, Cornwall, United Kingdom M Group Telecom Full time

    About The RoleRight across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career; with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful...


  • St Helens, United Kingdom Lochwynd Ltd Full time

    Lochwynd Ltd Saint Helens Full-time, Permanent Lochwynd Limited are currently looking for a Traffic Management Operative to join our team operating out of our Warrington Depot. As a Traffic Management Operative, you will be responsible for the deployment, maintenance, and removal of temporary traffic management on urban roads. As an experienced Traffic...

  • Operations Manager

    7 days ago


    St. Columb Major, United Kingdom Asda Full time

    Operations Manager Location: Great Bridge | Employment Type: Full time | Contract: Permanent | Hours per week: 45 | Salary: Competitive salary plus benefits | Closing Date: 22 December 2025 Responsibilities As our Operations Manager, you’ll lead the execution of the store’s day-to-day operations across key departments—including Ambient, Fresh, George...

  • Operations Manager

    2 weeks ago


    St. Columb Major, United Kingdom Asda Full time

    Job TitleOperations ManagerLocationGreat BridgeEmployment TypeFull timeContract TypePermanentShift PatternWork Shift: DaysHours per Week45SalaryCompetitive salary plus benefitsCategoryStore OperationsClosing Date22 December 2025At Asda, we want you to find your everything. As our Operations Manager, you'll lead the execution of our store's day-to-day...