Customer Services Advisor

2 weeks ago


Enfield, United Kingdom Omega Social Care Employment Full time

**Customer Services Advisors **answering queries on the phone
- **Hours Per Week : 35.00**:

- **Contract: Temporary initially 2 months**:

- **Start Time : 09:00**:

- **End Time : 17:00**:

- **PAYE RATE : £13.65 PH**

We are an inbound Customer Service Call Centre dealing with all types of enquiries from members of the public. It is a very fast-paced office, so we expect our staff to promote a positive attitude. Experience working in a customer service environment. The ability to work to performance and quality standards always delivering excellent customer service. We have designated as flexible workers which requires as to work at least 2 days a week in the office. You may be required to work in the office on additional days if you have training.

**Purpose of the Role**:
To assist customers directly in a range of ways, including:

- accessing services online, including registering for an account, searching for information, the digital library, advice and to track progress of enquiries
- completing requests, reports, making payments and completing assessments online
- self-scanning and uploading evidence for assessments
- encouraging customers to move to cashless payments and assist customers in using the payment kiosks and library self-service machines
- accurately logging repairs, making appointments and chasing contractors as required and following up on issues raised by the out of hours service
- searching, reserving, ordering library resources
- participating in events and activities in libraries, museum and local studies including literacy and skills development
- accurately transferring information taken over the telephone / face to face to the digital platform on an exceptional basis.

**Job Types**: Full-time, Temporary contract

**Salary**: £13.65 per hour

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Work Location: One location



  • Enfield, United Kingdom Coulter Elite Resourcing Ltd Full time

    **Customer Service Advisor** **Enfield** **Full Time, Permanent** **£21,500** Are you a passionate Customer Service Advisor? And looking for an exciting new role? Coulter Elite Resourcing are currently looking for a Customer Service Advisor to work with their very well-established client based in Enfield. The successful Customer Service Advisor will support...


  • Enfield, United Kingdom MB Group Full time

    Our Client, a leading car dealership group are currently looking for a **Customer Service Advisor** join their business based out of their Toyota Enfield Dealership. The **Customer Service Advisor** is responsible for delivering excellent customer service and retention within their centre. This is a fantastic opportunity for an experienced customer service...


  • Enfield, United Kingdom Osborne Appointments Full time

    **Customer Service Advisor** OA are recruiting for a Customer Service Advisor for a really amazing client of ours who has 40 years established experience in what they do. Seeking a highly motivated individual with previous experience in a similar role in customer care, in an office environment, with a good understanding of management systems and allocating...


  • Enfield, United Kingdom 4Social Work and Public Sector Staffing Full time

    **Customer Services Advisor - Enfield (Temp Vacancy)** **Umbrella Pay Rate**:£17.07ph** **Full-Time (37 hours)** **Job Purpose**: Customer Services Advisors answering queries on the phone related to Council wide enquiries. We are an inbound Customer Service Call Centre dealing with all types of enquiries from members of the public. It is a very fast...


  • Enfield, United Kingdom Stephen James Automotive Limited Full time

    **We are currently recruiting for an Aftersales Customer Service Advisor Apprentice.** The successful applicant will have the opportunity to work with one of the world's most prestigious and technologically advanced car manufacturers. There are very few Customer Service Apprenticeships in the motor industry and the BMW programme is regarded as being the...


  • Enfield, United Kingdom Brook Street Full time

    **Customer Service Advisor** Enfield £12 per hour Temp to perm Start ASAP 1. Are you looking for shift work? 2. Do you enjoy great customer service? 3. Are you able to multitask and have good attention to detail? 4. Are you able to work under pressure? This is an exciting opportunity for a dedicated reliable individual to join a head office team...

  • Service Advisor

    5 days ago


    Enfield, United Kingdom MBA Project Full time

    Our Client, a leading car manufacturer are currently looking for a **Service Advisor** to join their business based out of their **Toyota Enfield **Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be...


  • Enfield, United Kingdom Response Personnel Full time

    Customer Service Advisor to look afterthe administration for a busy department. e-book and database order processing and other support tasks ensuring continuous high level of service and satisfaction for internal and external customers through adherence to workflows, SLAs and best practice. Reporting and analysing Tableou KPI reporting detailed...

  • Service Advisor

    5 days ago


    Enfield, United Kingdom MB Group Full time

    Our Client, a leading car dealer group are currently looking for an experienced **Service Advisor** to join their business based out of their **Toyota Edgware **Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You...

  • Service Advisor

    2 weeks ago


    Enfield, United Kingdom Jemca Car Group Full time

    Jemca are currently offering a fantastic opportunity as a **Service Advisor** to join our business based at **Toyota Enfield.** As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be responsible for keeping customers...