Dio - Facilities Officer

**Details**:
**Reference number**:

- 267452**Salary**:

- £27,080- £3000 Recruitment and Retention Allowance (RRA) is payable for this post + Civil Service Pension with an average employer contribution of 27% and additional benefits**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- MOD - Defence Infrastructure Organisation**Type of role**:

- Administration / Corporate Support
- Business Management and Improvement
- Estates**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Northwood HQ, Northwood, HA6 3HPAbout the job

**Job summary**:
Do you want to work for the Defence Infrastructure Organisation (DIO) and care for the Defence Estate? DIO enables Defence to live, work, train and deploy, all with sustainability in mind. From net carbon zero accommodations to runways for the F35 fighter jets; our outputs are unique in the UK and across the globe

**Job description**:
Are you already working in an estate facilities environment. Do you have experience in financial and assurance processes? We have a job for you within our DIO team based at our Northwood HQ site Our Facilities Officer (FO) plays a significant part in the delivery of services to our customers on a day-to-day basis focusing on optimising the use of and management of all property, buildings, and workplaces. The FO has operational oversight over the estate.

The postholder will oversee, deliver, or support all aspects of day-to-day hard & soft FM services, including contract and supplier management. In addition the role is the key customer interface working in a partnership of delivery through our supplier partner network. The FO is accountable for ensuring that the team adhere to a all agreed processes and operating procedures.

The role is involved in supporting the provision of service to deliver five key tasks: 1) providing assurance of service delivery and statutory compliance of the estate; 2) providing key stakeholder engagement and feedback on Supplier’s delivery; 3) performance management to ensure that the Supplier is providing the correct level of service against agreed indicators; 4) issue resolution to ensure that site-based delivery issues are resolved to maintain operation outputs, agreed Statements of Need (SoNs); and 5) in-year programme delivery.

**About DIO**

**View our YouTube video to see more about our work**

**Person specification**:

- Support staff and Line Manager in delivering departmental goals
- Ensure local compliance with mandatory requirements, e.g., Health & Safety training
- Promote strong working relationships both within the team and with other teams across DIO, MoD and external stakeholders.
- Ensure that appropriate and regular reports are provided to the site user with key information on statutory compliance and assurance.
- Provide change and business management support.
- Support the development of performance management and analysis activities
- Collect information on compliance within MoD and DIO policy instructions and guidance, escalate significant risks and identify improvements to the MoD and DIO policy framework
- Carry out contract assurance compliance and any audit and inspection tasks
- Support financial management for teaM/Function that is compliant with MoD policy and DIO internal requirements
- Support the development of draft business cases and assist in the processing
- Capture and report financial information as required

**Desirable Experience & Skills**

Knowledge in Facilities/ Estate Management.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Leadership
- Delivering at Pace
- Leadership

**Benefits**:

- Highly competitive Pension Scheme with an average employer contribution of 27%.
- Alternative working practices such as working from home.
- Opportunity to join one of our several D&I Networks. We value diversity and are committed to being an equal opportunities employer.
- 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service.
- Enhanced Parental Leave.
- Most sites have free car parking, Sports & Social Clubs, Gym, on site shops and subsidised canteens.

**Allowances**

£3000 - Recruitment & Retention allowance (RRA) is payable for this post

This post does not offer any assistance with relocation allowances.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

**Employment Hours**

The post advertised is for 37 hours net, however the Ministry of Defence offers a range of flexibilities to enable a better work-life balance for employees. Flexible working, Part-Time working and Job Share working patterns will be considered.

Things you need to know

**Selection process details**:

- This vacan