Pensions Administrator

**About Us**:

- We are excited about the future at Spence & Partners. The industry in which we operate offers a dynamic and challenging environment and our excellent reputation is contributing to the growth of our business from an expanding portfolio of clients. We have aspirations to extend that client base, and deliver truly integrated solutions, through the use of our highly innovative software platform, Mantle, across our work.Spence was established in 2000, and is a wholly owned subsidiary of 3173 Limited, a privately owned company. that includes Dalriada Trustees Limited (Dalriada) a leading independent trustee. As such, joining us as a Pensions Administrator will open up opportunities for you to use your experience to add value across the group.Our unique award-winning approach to the provision of services has resulted in rapid growth over the last few years with us now employing over 200 members of staff across seven offices in Belfast, Birmingham, Bristol, Glasgow, Leeds, London and Manchester.- We do not pigeonhole colleagues and aim to provide challenging and interesting work which will allow our staff to build rewarding careers.**About You**:

- We are hiring a Pensions Administrator who wants the opportunity to carve out a successful role within an award-winning and growing organisation.-
You will enjoy working in a challenging environment in which you can develop both personally and professionally. You will be a conscientious individual with exceptional attention to detail, with a passion for delivering a quality product to our customers. You will have the ability to build strong relationships internally and externally and work to demanding deadlines and targets.**Responsibilities & Criteria**:

- As Pensions Administrator, you will manage and maintain the administration aspects of defined benefit and defined contribution pension schemes on behalf of the scheme trustees. Acting as point of contact for scheme members, scheme managers/trustees and other third parties and provide mentoring and peer review of less experienced administrators. Our team carry out all types of exercises from winding up schemes and calculating members’ pension benefits to carrying out forensic research for schemes where we have been appointed by The Pensions Regulator, all the while providing an excellent service to the members of our Schemes. This variation makes Spence an exciting opportunity for anyone interested in a career in pensions.You will build a portfolio of clients to which you will manage all the transactions needed for their pension schemes, ensuring they are completed to the highest standards, within the service levels. You will become key contact to pension members answering queries over the phone and via written communication. You will become effective at providing clear and accurate information to members and beneficiaries.**Key Criteria**
- Broad pension's technical knowledge, with at least one years' experience working in a Defined Benefit pension administration environment and with a detailed understanding of defined benefit pensions schemes and UK pensions legislation, regulation and codes of practice.
- Excellent communication skills both written and oral with the ability to articulate and communicate current and relevant issues to scheme members; pension trustees; and other relevant third parties.
- Experience of working pro actively and using own initiative to complete tasks.
- The ability to perform in a fast-moving environment providing excellent service to clients and third parties with a desire to succeed at accomplishing challenging objectives.

**Desirable Criteria**
- Knowledge of and experience with GMP Reconciliation / Equalisation calculations
- Knowledge of The Pensions Regulator (tPR) guidance
- Practical experience of the Pension Protection Fund (PPF)

**Behavioural Competencies for the role**
- Inspiring Leadership, Strategic Thinking, Impacting & Influencing, Client Engagement, Collaborative Working, Problem Solving, Planned Approach, Professional Approach
- Further information is provided outlining the indicators for each behavioural competency.