Receptionist/ Administrator

**Receptionist | Administration | Private Hospital | Competitive Salary | Full Time or Part Time | Permanent**

The Montefiore Hospital are looking for an experienced Receptionist to join their established team.

We are looking for a motivated Receptionist/Administrator with excellent interpersonal skills to join The Montefiore Hospital.

Y ou will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment. You will be expected to deliver a first class service to patients, consultants and colleagues.
- **Duties and Responsibilities**:

- Welcoming, registering, including the accurate collection of credit card details and patient information
- Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence
- Compliance with NHS forms and processes
- Processing in-patient/out-patient charges
- Cash handling strictly within the parameters of the ‘Handling Cash Policy’
- Discharge of patients onto computer system ensuring accuracy of all information
- Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner
- Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis

**Who we're looking for**:

- A personable individual with the ability to work on own initiative as well as part of a team
- You must be proficient in the use of Excel, Outlook and Word and confident in the use of computer databases and booking systems as well as maintaining patient appointment data
- Proven experience in administration
- Excellent customer service skills
- High attention to detail and accuracy
- The ability to make decisions and use your initiative
- Great communication skills at all levels
- Experience of working in a similar position
- Switchboard experience
- Strong communication skill
- A flexible and positive attitude

**Working Hours**:Full Time 37.5hrs per week Monday - Sunday between 06:00 - 21:00

**Contract Type**:Permanent

**Benefits**:
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

We commit to our employee’s well-being through work life balance, on-going development, support, and reward.

**_Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. _**

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

**About Us**

At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

We have achieved our market leading position because of our Purpose, which is to _'make a positive difference to people's lives through outstanding personalised care' _. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.

About Us: At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

We have achieved our market leading position because of our Purpose, which is to _'make a positive difference to people's lives through outstanding personalised care' _. Everyone at Spire is aligned to thi