Administrator

3 days ago


Bristol, United Kingdom Pertemps Network Group Full time

**Job Description**:
A leading Automotive client based in the Northeast area of Bristol are looking for an Administrator to support their busy Telesales & Retention Team in their friendly and modern offices.
Initially offered as a 12-month Fixed Term Contract role working 37.5 hours per week Monday - Friday
Salary on offer up to £21,000 per annum depending on experience
The Administrator role:

- To provide high quality sales administrative support, working collaboratively with the Telesales & Retention Sales Advisors and Field Sales Teams to support the customer through the sales journey whilst delivering a market leading customer experience.- The Telesales & Retention Sales Support Advisor ensures that all allocated sales tasks and processes are completed accurately and to a high quality, in order to meet the achievement of departmental Sales, Quality and Productivity targets.Key Duties for the Administrator:

- To ensure accurate production of Customer quotations, finance proposals and reports as requested by the Telesales & Retention Advisors and Field Sales Teams, to meet sales and quality targets.- Supporting departmental Sales and Marketing campaigns, ensuring that department offers are loaded to the required portals in a compliant and accurate manor.- Working collaboratively with colleagues across the Telesales & Retention and Field Sales teams to develop a strong understanding of the specific needs of the Customer to ensure delivery to their requirements.- Proactively communicate and collaborate with colleagues across various teams to ensure administrative and process tasks are completed accurately and to agreed SLAs.The ideal person for the Administrator role:

- Effective verbal and written communication.- Strong numeracy skills and attention to detail.- Effective problem solving.- Excellent time management.- Strong understanding of Microsoft Office Excel including Word & Excel.- Proven experience within a Customer Service or Administration environment.- Understand the need to work within legislative guidelinesIf successful, you will also receive:

- A generous contributory pension scheme- 25 days holiday + Bank Holidays- Support towards your CPD certificate- Parking + close to bus and metro links- Enhanced parental leave- Occupational Health Programme- Volunteering Days off work to assist in charity work/ CSR InitiativesPlease



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