Revenues Officer

4 days ago

Lowestoft, United Kingdom East Suffolk Council Full time

**East Suffolk House, Melton IP12 1RT, Riverside, Lowestoft NR33 0EQ, Thetford IP24 1BT or March**:

- **£27,711 - £30,060 per annum**:

- **37 hours per week**:

- **Permanent**

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We currently have two exciting opportunities to join the East Suffolk Council's Anglia Revenues Partnership team as a Revenues Officer (Recovery).

**Your role**

**What you will need**
- Team player and can work on own initiative
- Great communication skills - written and verbal
- Monitor client accounts to check payments received
- Excellent customer service skills
- Dealing with telephone contact from the public
- Accurately update computer systems & records
- Keep up in a fast-paced partnership environment
- Liaise with other departments, Citizens Advice and

Department for Work and Pensions
- Ability to work from home where necessary
- Can be based at any of the ARP offices
- And above all enthusiasm

You can view a full list of requirements in the Job Description and Person Specification (link below). If you think you have what it takes to be successful in this role, even if you don’t meet all of the essential requirements, please apply.

**Why work for us?**

East Suffolk Council is a great place to work and there are lots of benefits our employees can access.

To find out more about why we are so proud of East Suffolk Council, take a look at our video and **hear why our employees think it is such a great place to work (youtube)**

**Here are some of the main benefits**:

- Great opportunities for training and development
- Career development opportunities
- Agile working
- Wellbeing events
- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
- Local government pension scheme
- Free car parking (for when you are working in the office)
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

For more information, please see our **benefits brochure (pdf)**.

**To find out more**

For an informal discussion regarding this post, please contact Steve Oxborough on 01842 756460.

**Closing date**:11:30pm, 13 June 2025

**Interview date**:w/c 23 June 2025

**How to apply**

**Step 1 -**Read the advert and the **Job Description and Person Specification**

**Step 2 -**Complete the **Supporting Statement template (docx)**. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.

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